Reports and Statistics
Freedom of Information Act Request
Looking to request copies of Fire Department records? The Freedom of Information Act (FOIA) allows you to request copies or access to most City records.
You can make that request by clicking the button below. To take you to the City's request page.
GRFD Strategic Plans
GRFD Standards of Coverage
International Accreditation
A fire service agency receives ACCREDITED status through the Commission on Fire Accreditation International (CFAI). Upon request, CFAI administers an in-depth process of internal agency self-assessment and extensive external peer review. Receiving and maintaining accreditation is a significant undertaking for the department, requiring the combined efforts of all members and an embedded culture of quality assessment and improvement.
The Grand Rapids Fire Department originally received accreditation in 2016 and continues to re-apply for re-accredited status on a 5-year cycle.
Why do we want to be an accredited agency?
- Conducting a comprehensive assessment and identifying areas for improvement is a responsible course of action.
- Provides a comprehensive review of the services we provide to the community.
- The evaluation determines the Department’s strengths, weaknesses, limitations, and opportunities for improved service and service delivery.
- Assesses the Department’s organizational knowledge and business operations.
- Provides a basis for good decision making and creates long-lasting shared knowledge of the organization.
- Allows us to showcase our capabilities and fosters pride within our organization.
- The promotion of excellence in our organization is an initiative that both management and labor are fully committed to. Accreditation is a recognized framework to guide this endeavor.
- Assists us in maintaining our ISO (Insurance Services Office) rating, which can help with lowering fire insurance rates in the community we protect.
- Assures our stakeholders that we are doing a good job. Stakeholders in our organization include the citizens we serve, city governments, businesses, neighboring agencies, and others.
