City of Grand Rapids
Public Safety
At the City of Grand Rapids, public safety is our top priority. We are committed to building a safe, resilient, and inclusive community where everyone feels protected and supported. Through the dedicated efforts of our Police, Fire, Emergency Management, and Community Outreach teams, we work every day to prevent harm, respond to emergencies, and build trust with the people we serve.
This page is your central resource for public safety services, updates, and initiatives. Whether you're looking to report a concern, learn about emergency preparedness, explore community policing programs, or find safety tips for your home or business, you’ll find the tools and information you need right here.
Grand Rapids Emergency Communications Center
The Grand Rapids Emergency Communications Center serves as the primary public safety answering point for both the Grand Rapids Police Department and Grand Rapids Fire Department. Our center is staffed 24 hours a day, 7 days a week, 365 days a year by our talented Emergency Communications Operators who answer approximately 250,000 calls a year for service, including more than 130,000 emergency calls.
In addition to answering emergency and non-emergency calls, dispatching police and fire personnel, and managing legal documents received from the courts, our center is committed to community engagement through education, outreach, and public safety initiatives. We strive to strengthen relationships with the community and promote a safer Grand Rapids for all.
If you would like more information about our Emergency Communications Center, please email dispatchmanagement@grcity.us
Coverage
Grand Rapids is a diverse city covering 45 sq. miles nestled within Kent County's 856 sq. miles
Call if you Can
Text if you Can't
You can now send text messages to 9-1-1 if you are unable to call.
For Non-Emergencies
Departments
These City departments are dedicated 24/7 to your safety and well-being.
