General Information
The Vehicle Storage Facility is responsible for storing impounded vehicles towed to the facility via contract wrecker service. We store abandoned/impounded vehicles to keep our roads and neighborhoods safe and clear.
Vehicles get towed for some of the following reasons:
- The vehicle is deemed unsafe to drive
- The vehicle is not registered or has an expired registration/license
- The owner’s driver license is expired
- Other reasons deemed by the Grand Rapids Police Department
Phone: 616-456-3403 select impound desk prompt
Retrieve an Impounded Vehicle
If your vehicle has been impounded by our City, you must come to the City of Grand Rapids Police Department located at 1 Monroe Center St NW, Grand Rapids, MI 49503 to release a vehicle.
The Vehicle Storage Facility will not be able to release your vehicle without paperwork from the Police Department.
To receive a vehicle at the Vehicle Storage Facility:
- All fees must be paid at the Police Department prior to release. Fees cannot be collected at the Vehicle Storage Facility.
- The owner of the vehicle to be present or a signed notarized letter authorizing the release to a party other than the owner.
- Proof of registration
- Proof of insurance
NOTE: Vehicles that are deemed unsafe, must be towed out via a trailer, tow dolly or flatbed tow truck.
Public Auction of Impounded Vehicles
Unclaimed abandoned and/or impounded vehicles that are not claimed may become eligible for auction. To see our auction information, please check the Grand Rapids Press or Merritt Auctions. All sales are final and sold as is with no warranty or guarantee. Should you require ADA assistance, please call 616-456-4665 two hours prior to the auction.
