1. Check your eligibility
To get a Hotel/Motel License, make sure you don't owe money to the City and the property is properly zoned. We're unable to issue you a business license if you don't meet these requirements.
Unsure if you owe?
- Check if you owe court fees, property taxes or parking tickets. Call the Treasurer's Office at 616-456-3020
- Check if you owe taxes to the City. Call the Income Tax Department at 616-456-3415
- Check if the property is properly zoned. Call the Planning Department at 616-456-4100
Check before submitting your application to avoid long delays in processing your license.
2. Gather your information
The following information for ALL owners, partners or corporate officers:
- Name
- Address
- Last 4 digits of Social Security number
- Driver's license or State ID number
- Date of birth
- E-mail address
Have questions? Give us a call at the number listed in the Contact Us section of this page. There are many things that you need to do to apply for the license. We also have resources to help you prepare your application:
3. Have your payment ready
There is a $740 application fee for new licenses. The fee for renewal applications is $176. Application fees are non-refundable.
4. Complete the online application
We use a third party system called Citizen Access for business license applications. If this is your first time using this system, it's a good idea to learn How to Create a Citizen Access Account.
Your application might take some time. That's why we recommend that you gather all the required information first.
5. We’ll review your application
It takes us 5-10 business days to process applications. Keep in mind that it may take longer to process your application if we find that you need to make changes. We’ll call or email you to let you know that your permit is ready. You can either pick it up from the office or we’ll mail it to you.
Make sure to keep a copy of your license displayed on the property where all customers can see.
6. Renew your license
All licenses are good for one year from when they are issued. Make sure to note your expiration date so you renew your license on time next year.
