Create a Citizen Access Account
We use a third-party application called Citizen Access. If you have never used Citizen Access, we recommend that you review how to create an account before starting your application.
Review the requirements
To check if you qualify, click HERE for eligibility requirements.
Make sure you have all the required information and documentation before you start the application
Applicants will need the following information and documentation to complete the application:
- Project name (if applicable) and address
- Planning Commission approval information and status (if applicable)
- Information on any past due obligations (i.e. owner past due taxes, unpaid special assessments, outstanding liens, etc.)
- Information on any pending legal actions (i.e. judicial or administrative actions pending against owner)
- Anticipated start and end date of construction or rehabilitation
- Project description
- Summary of the scope of work (if rehab)
- Unit details (i.e. apartment numbers, number of bedrooms in each unit, market rent for each unit, proposed PILOT rent)
- List of utilities tenants will be responsible for paying
- Estimated revenue and costs for project (i.e. potential gross rent, collection loss rate due to vacancy and collection loss, miscellaneous income like parking and laundry fees, annual operating expense, estimated cost of utilities owner will provide to rental units)
- Property manager name and contact information (if known)
Documentation that will need to be uploaded:- Evidence of Site Control (deed or option agreement)
- 15-year operating proforma (click here for a template but feel free to use your own version)
- Documentation supporting your market rent figures (i.e. rent roll or market study) if not using HUD's fair market rent or the Grand Rapids Housing Commission's voucher payment standards
Have your credit/debit card ready
You will need to enter your credit/debit card information to pay the $270 application fee. We accept Visa, MasterCard, and Discover.
Apply online
Login to Citizen Access and begin your Workforce Housing PILOT application for a rental project by clicking the button below
