Submit your complaint online
After following the link below, you'll agree to the disclaimer. All you’ll need is the property address and a description of your complaint.
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Having issues finding something? Our 311 Customer Service team has you covered! Please call 311 or 616.456.3000 during this time.
Do you think someone has chickens without a permit? You're in the right place to report a complaint.
Identify your complaint
Residents of Grand Rapids have the right to have chickens in their yard with an approved permit. However, if your neighbor does not have a Backyard Chicken permit then you can file a complaint. Roosters are not allowed. Here are some of the rules they need to follow if they have a permit:
Keep in mind
Consider creating a Citizen Access account
We use a third party application called Citizen Access to receive complaints about vacant housing. You can submit a complaint anonymously without logging in, or create an account and log in first to make it easier for you to track the status of the complaint over time.
Haven't used Citizen Access before? Make sure to review how to create an account before starting.
Submit your complaint
Call us at 616-456-3053.
To file a complaint in person, visit Code Compliance at 1120 Monroe Ave NW Suite 300, Grand Rapids, MI 49503
We'll review your complaint
We'll start a case after we review and accept your complaint. Then we send a letter to the owner for complaints we enforce. We give the owner 14 days to correct the violation(s). Our inspectors follow up with an on-site inspection. If timely corrections aren't completed, the process continues. If the complaint is a hazard, our inspectors inspect the condition as soon as possible. You can track this online through Citizen Access.
Check out our enforcement process(PDF) for more details.
Check the complaint status
Want to see what's happening with the complaint you filed? Visit the Citizen Access website:
Contact Us
Phone
616-456-3053
Fax
616-456-3453
Email
codes@grcity.us
Code Compliance
1120 Monroe Ave NW Suite 300
Grand Rapids MI, 49503
Online Information
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