Risk Management


Need to report potholes or damaged City property? Need to file a claim? We're here to help with these services. We are thankful for your reports to help make our city safe for everyone.

 Are you looking to file a Property, Vehicle, Sewer Backup, or Personal Injury claim? 

File a Claim

Did a City Plow cause damage to your mailbox?

File a Claim

Have you seen damaged City lights, signage, or other property?

Call 311 or 616-456-3000 to report damaged property.


Workers Compensation is a service we also provide. Below you will find information that outlines employee support such as:

  • Wage Replacement
  • Medical Treatment
  • Vocational Rehabilitation Benefits

Workers Compensation Rights and Responsibilities

Employees--Know Your Rights

We provide Sewer Backup claim decisions using the following guidelines. Learn more below:

State of Michigan Public Act 222(PDF, 34KB)