Office of the City Manager


In our Commission-City Manager form of government, the Commission is the governing body elected by the citizens. The City Manager is the Chief Executive that supervises all departments, offices, and agencies. Interim City Manager Eric DeLong is responsible to the City Commission for the administration of the City.

Elected and Appointed Officials

Our City leaders are either elected or appointed. Elected Officials pass legislation -- think laws and ordinances. The elected officials appoint others to execute and enforce the laws they make. The City Manager leads all Appointed Officials and the City organization as a whole.  For more info, you can review the City of Grand Rapids Charter.


Eric DeLong has been with the City of Grand Rapids since May of 1995, first as Assistant City Manager for Public Works, then as Deputy City Manager in 1999, and then as Deputy City Manager/Chief Operating Officer since 2017.


About the Interim City Manager

We're continually transforming City operations! The Draft Transformation Plan Phase IV includes departmental value streams as they align to the City's Quadruple Bottom Line (QBL).

Each value stream:

  • Names primary and secondary staff responsible for carrying out the value stream
  • Is scheduled with a start and end date
  • Identifies an origin in another City plan (if applicable)
  • Identifies if the value stream is either transformative or a City Commission (CC) priority
  • Includes the recommended value stream details

This draft plan was released on April 24, 2018. 

The City Commission will evaluate this draft plan. They'll offer revisions that will be incorporated into a final plan. The final plan will be approved in June.

Draft Transformation Plan Phase IV

The Office of the City Manager develops policies which align to the oversight of City operations.  

View Administrative Policies

Want more info about your City Commission? 

Office of the City Commission

Want more info about City Commission meetings and agendas? You've come to the right place.


City Commission Meetings

The Commission has its own set of polices. 

View City Commission Policies