A new policy allows us to replace lead service lines at no cost to homeowners. The policy applies if your home meets these requirements:
- There is a leak on the lead water service line
- Your home is within the limits of a water main replacement project
- Must be a residential property (1-4 family dwelling)
- Must have lead water service verified by a City of Grand Rapids Representative
If you meet these conditions, you can qualify to have your lead service replaced.
Leaks, Emergencies, or Service Disturbances
Make sure the water service leak qualifies as an emergency. Water service leaks on the private or public side qualify as emergencies. Negligent actions by the homeowner or contractor disqualify the service from a City-sponsored replacement
Reported water service leaks must occur after 3/28/2017
You'll need to sign a Water Service Agreement before work begins on your property. We'll coordinate the repairs and work with an approved City contractor/plumber to replace the line
Contact us at 616-456-3141 if you need to report a leak.
We call and send you mailers when there is an upcoming City project on your street. You need to sign a Water Service Agreement before work begins on your property.
Voluntary Lead Replacement Line
If you don't meet one of the two service line conditions, you can still have your lead service line replaced. You'll just need to pay for it yourself. It is the homeowner’s responsibility to replace the private side of the lead service line.
You can use a Ten-Pay program to spread the cost over 10 years. You'll pay a small interest rate.
The City will replace the lead service line on the public side of the service at no cost to you.
Contact us at 616-456-3401 for more information.