Review the presentation to City Commission regarding the City's emergency response, recovery and police reform. Documents & Presentation
City facilities are open. Many departments offer in person services. We encourage use of services online, by phone or by appointment. Digital Commission meetings will continue through the end of July. COVID-19 | Re-Entry Services by Department | Meeting Notices
You respond online, by phone or by mail. Your participation in the census is fast, safe and important to our community. Learn More
Have you spotted a pothole in Grand Rapids? You're in the right place to report it.
You can report any potholes within Grand Rapids city limits. When reporting pothole, be as specific as possible (i.e. nearest street address, near the driveway, intersection of Burton St and Eastern Ave, etc.)
The county maintains 28th Street (M-11) and East Beltline (M-37). Report potholes on these streets to the Kent County Road Commission at 616-242-6950.
We have an app (and a website) for that. Report this issue by downloading the grcity311 app.
Click here to report it online
We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.
We'll fill the pothole within 30 business days, depending on weather.
Our number is listed in the Contact Us section of this page.
Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.
grcity 311 is available in the Apple App Store!
Download on iPhone
grcity 311 is available in the Google Play Store!
Download on Android
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
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