Report a Pothole

Let’s make sure this pothole is eligible 

You can report any potholes within Grand Rapids city limits. When reporting pothole, be as specific as possible (i.e. nearest street address, near the driveway, intersection of Burton St and Eastern Ave, etc.)

The county maintains 28th Street (M-11) and East Beltline (M-37). Report potholes on these streets to the Kent County Road Commission at 616-242-6950. 

Download the grcity 311 mobile app or report online

We have an app (and a website) for that. Report this issue by downloading the grcity311 app.

Click here to report it online

We’ll respond to your request

We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.

We'll fill the pothole within 30 business days, depending on weather.

Let’s make sure this pothole is eligible 

You can report any potholes within Grand Rapids city limits. When reporting pothole, be as specific as possible (i.e. nearest street address, near the driveway, intersection of Burton St and Eastern Ave, etc.)

The county maintains 28th Street (M-11) and East Beltline (M-37). Report potholes on these streets to the Kent County Road Commission at 616-242-6950. 

Give us a call

Our number is listed in the Contact Us section of this page.

Let’s make sure this pothole is eligible 

You can report any potholes within Grand Rapids city limits. When reporting pothole, be as specific as possible (i.e. nearest street address, near the driveway, intersection of Burton St and Eastern Ave, etc.)

The county maintains 28th Street (M-11) and East Beltline (M-37). Report potholes on these streets to the Kent County Road Commission at 616-242-6950. 

Visit City Hall to report the issue

Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.