Under Governor Whitmer's executive order, public bodies are temporarily allowed to meet virtually due to public health concerns related to the COVID-19 virus. View Listing
You respond online, by phone or by mail. Your participation in the census is fast, safe and important to our community. Learn More
We’ve partnered with business, community and other governmental organizations to launch a website where businesses and their employees can get accurate, timely and relevant information. COVIDWM.org
See a listing of location changes, cancellations and postponements in our city. COVID-19 | City Updates | Other Updates
Have you spotted a pothole in Grand Rapids? You're in the right place to report it.
You can report any potholes within Grand Rapids city limits. When reporting pothole, be as specific as possible (i.e. nearest street address, near the driveway, intersection of Burton St and Eastern Ave, etc.)
The county maintains 28th Street (M-11) and East Beltline (M-37). Report potholes on these streets to the Kent County Road Commission at 616-242-6950.
We have an app (and a website) for that. Report this issue by downloading the grcity311 app.
Click here to report it online
We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.
We'll fill the pothole within 30 business days, depending on weather.
Our number is listed in the Contact Us section of this page.
Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.
grcity 311 is available in the Apple App Store!
Download on iPhone
grcity 311 is available in the Google Play Store!
Download on Android
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
View all Services
Vision & Mission
COVID-19 Parks Restrictions