Verify Property Use

Step 1.Create a Citizen Access account

We use a third party application called Citizen Access for our Property Use Verification (PUV) forms.  If you've never used Citizen Access, we recommend that you review how to create an account before starting your form.

Step 2.Make sure you have time to apply

This form will take about 10 minutes once you've gathered the required information identified in the steps below.

Step 3.Make sure you have all the required information

Gather the finer details about the property, including:

• Number of occupied units on the property (required)
• Number of vacant units on the property (required)
• Number of parking spaces on the property (required)
• Digital/scanned documents – such as utility bills – that may help to demonstrate the property use (optional)
• Template letter, such as a Rebuild Letter, Zoning Compliance Letter, or Zoning Verification Letter (optional)

Step 4.Decide on regular (Level I or Level II) or expedited PUV

You may have a time sensitive project that requires quicker delivery. We offer two PUV findings delivery options, regular and expedited. Each option has its own fee amount.

• Regular Level I – Simple determination of legal property use - PUV findings delivered within 1 to 2 weeks
• Regular Level II – Complex determination of legal property use - PUV findings delivered within 1 to 2 weeks
• Expedited – PUV findings delivered within 1 business day

Step 5.Have your credit/debit card ready

You'll need to enter your credit/debit card information to pay the PUV fee. We accept Visa, MasterCard and Discover.

Step 6.Complete the online form

Login to Citizen Access and choose the Property Use Verification category using the link below. 

Apply online in English

Step 7.We'll review your form

Expect to hear from us within 1-2 business days. We'll email you to confirm receipt of your form. Keep in mind that you might need to revise your form or attachments if we notice any missing or incorrect information. 

Step 1.Prepare to spend time 15 minutes completing the form

You can expect to spend 15 minutes completing the online Property Use Verification (PUV) form, once you have compiled the information and documents listed in the next step.

Step 2.Gather the information and documents related to the property

Gather the finer details about the property, including:

• Number of occupied units on the property (required)
• Number of vacant units on the property (required)
• Number of parking spaces on the property (required)
• Digital/scanned documents – such as utility bills – that may help to demonstrate the property use (optional)
• Template letter, such as a Rebuild Letter, Zoning Compliance Letter, or Zoning Verification Letter (optional)

Step 3.Decide on regular (Level I or Level II) or expedited PUV

You may have a time sensitive project that requires quicker delivery. We offer two PUV findings delivery options, regular and expedited. Each option has its own fee amount.

• Regular Level I – Simple determination of legal property use - PUV findings delivered within 1 to 2 weeks
• Regular Level II – Complex determination of legal property use - PUV findings delivered within 1 to 2 weeks
• Expedited – PUV findings delivered within 1 business day

Step 4.Have your credit/debit card ready

You will need to pay the PUV form fee with a credit or debit card. We accept Visa, MasterCard, and Discover. We don’t accept American Express.

Step 5.Complete a PUV form in person

Visit us at our office at the Development Center between the hours of 7:30 AM and 4:00 PM Monday through Friday.

Step 6.We'll review your form

We will communicate with you by email as we review your form and reach out to you if we have questions.

Your Property Use Verification findings will be delivered to you by email, along with any letters requested in the application.