Register a Rental or Vacant Property

Step 1.Create a Citizen Access account

We use a third party application called Citizen Access to receive rental or vacant property registrations. Haven't used Citizen Access before? Make sure to review how to create an account before starting.

Step 2.Make sure you have time and all the required information

This form will take about 15 minutes to complete. You'll be able to save your entry and resume later if you need more time.

You’ll need to provide the following information:

• Address of property
• Owner name and contact information
• Manager name and contact information (if applicable)
• Whether it is a rental or vacant property

Step 3.Register online

Registering is free! Use one of the guides below to help you register:

• How to register a property for existing Citizen Access (Online) Users(PDF, 604KB)
• How to register a property for first-time Citizen Access Users (Online) Users

Register Online in English

Step 4.Update your information every year

Once your property is registered, we’ll send you a reminder to update your property registration each year.

Step 1.Make sure you have all the required information

You’ll need to provide the following information:

• Address of property
• Owner name and contact information
• Manager name and contact information (if applicable)
• Whether it's a rental or vacant property

Step 2.Complete the Form

Download, print and mail the form to the address listed in the Contact Us section of this page. Or scan and email form to the email listed in the Contact Us section of this page.

Download the Form in English

Download the Rental Dwelling Registration Form Here(PDF, 31KB)

Step 3.Update your information every year

Once your property is registered, we’ll send you a reminder to update your property registration each year.

Step 1.Make sure you have all the required information

You’ll need to provide the following information:

• Address of property
• Owner name and contact information
• Manager name and contact information (if applicable)
• Whether it's a rental or vacant property

Step 2.Visit our office

Come to our office to register. We're located on the third floor of the building address listed in the Contact Us section. 

Step 3.Update your information every year

Once your property is registered, we’ll send you a reminder to update your property registration each year.