Apply to Appeal Housing Violations

Do you want to appeal the housing violations you’ve received? You’re in the right place. You can ask for more time to complete repairs, a waiver from the City Code, or new interpretations of City Code. You can also state that you have already fulfilled the necessary repairs.

Online Form

Step 1.Create a Citizen Access account

We use a third party application called Citizen Access to receive housing appeal applications.

You can submit a complaint anonymously without logging in, or create an account and log in first to make it easier for you to track the status of the complaint over time. If you've never used Citizen Access, we recommend that you review how to create an account before starting.

Step 2.Check your eligibility

You have to submit your appeal before the Last Appeal Date listed in the upper right corner of the Notice of Violation.

You’re eligible to appeal for:

You can appeal Nuisance fees. You can't appeal violation fees.

Step 3.Gather your information

You’ll need to provide the following information:

  • Case Number. This is on the Notice of Violation and in the letters and emails we sent
  • Violation Numbers for items you’re appealing. Find these on the Notice of Violation Letter
  • Description of what you’ve done so far or why you are appealing these violations
  • Violation numbers for items you’ve already fixed
  • Number of years you've owned the property
  • How many properties you own

Step 4.Make sure you have time to complete the form

This form will take about 20 minutes to complete. You'll be able to save your entry and resume later if you need more time.

Step 5.Have your credit/debit card ready

You’ll need to enter your credit/debit card information to pay the $110 appeal fee. We accept Visa, MasterCard, and Discover. Late appeals cannot be filed online. Call or email us to request the form. Our contact information is in the Contact Us section of this page. 

If you have a limited income, you might qualify for a fee waiver. You must live in the home to qualify. Call or email us to request the form. Our contact information is in the Contact Us section of this page. 

Step 6.Submit your appeal online

After following the link below, you'll agree to the disclaimer.

Apply online using the Housing Appeal Form in English here

Step 7.We'll review your appeal

Expect to hear from us within 1-2 business days. We’ll email you to confirm receipt of your application. You'll receive a notification from us with the date and time of the hearing.

Paper Form

Step 1.Check your eligibility

You have to submit your appeal before the Last Appeal Date listed in the upper right corner of the Notice of Violation.

You’re eligible to appeal for:

You can appeal Nuisance fees. You can't appeal violation fees.

Step 2.Gather your information

You’ll need to provide the following information:

  • Case Number. This is on the Notice of Violation and in the letters and emails we sent
  • Violation Numbers for items you’re appealing. Find these on the Notice of Violation Letter
  • Description of what you’ve done so far or why you are appealing these violations
  • Violation numbers for items you’ve already fixed
  • Number of years you've owned the property
  • How many properties you own 

Step 3.Have your payment ready

You’ll need to enter your credit/debit card information to pay the $110 appeal fee. We accept Visa, MasterCard, and Discover.

If you have a limited income, you might qualify for a fee waiver. You must live in the home to qualify. Call or email us to request the form. Our contact information is in the Contact Us section of this page. 

Step 5.Submit your application

Your application and payment can be mailed to or dropped off at our office. The address is listed in the Contact Us section of this form.  

Step 6.We’ll review your application

Expect to hear from us within 1-2 business days. We’ll contact you to confirm receipt of your application. You'll receive a notification from us with the date and time of the hearing.

Phone

Step 1.Check your eligibility

You have to submit your appeal before the Last Appeal Date listed in the upper right corner of the Notice of Violation.

You’re eligible to appeal for:

You can appeal Nuisance fees. You can't appeal violation fees.

Step 2.Gather your information

You’ll need to provide the following information:

  • Case Number. This is on the Notice of Violation and in the letters and emails we sent
  • Violation Numbers for items you’re appealing. Find these on the Notice of Violation Letter
  • Description of what you’ve done so far or why you are appealing these violations
  • Violation numbers for items you’ve already fixed
  • Number of years you've owned the property
  • How many properties you own

Step 3.Have your payment ready

You’ll need to pay a $110 appeal fee. Make checks payable to Grand Rapids City Treasurer.  We also accept Visa, MasterCard, Discover, and American Express.

If you have a limited income, you might qualify for a fee waiver. You must live in the home to qualify. Call or email us to request the form. Our contact information is in the Contact Us section of this page. 

Step 5.Submit your application

Your application and payment can be mailed to or dropped off at our office. The address is listed in the Contact Us section of this form.  

Step 6.We’ll review your application

Expect to hear from us within 1-2 business days. We’ll contact you to confirm receipt of your application. You'll receive a notification from us with the date and time of the hearing.

 

In Person

Step 1.Check your eligibility

You have to submit your appeal before the Last Appeal Date listed in the upper right corner of the Notice of Violation.

You’re eligible to appeal for:

You can appeal Nuisance fees. You can't appeal violation fees.

Step 2.Gather your information

You’ll need to provide the following information:

  • Case Number. This is on the Notice of Violation and in the letters and emails we sent
  • Violation Numbers for items you’re appealing. Find these on the Notice of Violation Letter
  • Description of what you’ve done so far or why you are appealing these violations
  • Violation numbers for items you’ve already fixed
  • Number of years you've owned the property
  • How many properties you own 

Step 3.Have your payment ready

You’ll need to pay a $110 appeal fee. Make checks payable to Grand Rapids City Treasurer. In person, we also accept Visa, MasterCard, Discover, and American Express.

If you have a limited income, you might qualify for a fee waiver. You must live in the home to qualify. Call or email us to request the form. Our contact information is in the Contact Us section of this page. 

Step 4.Visit our office

Drop your application off at our office. The address is listed in the Contact Us section of this form.  

Download the appeal application in English here

Download the appeal application in Spanish here(PDF, 375KB)

Step 5.We’ll review your application

Expect to hear from us within 1-2 business days. We’ll contact you to confirm receipt of your application. You'll receive a notification from us with the date and time of the hearing.