Water Turned off for Non-Payment

Was your water turned off for non-payment? Here is a look at what you'll need to do next.

Online Form

Pay your balance

When water is turned off for non-payment, the full balance must be paid to restore services. It is best to make your payment in person.  Making your payment in person is the quickest way to have your water restored. We accept cash, check, money order, Visa, MasterCard, Discover, and American Express.

Need helping paying your balance

Here are a few places that may provide assistance:

  • Kent County Department of Human Services (DHS)
  • Kent County Community Action Agency (Formerly ACSET)
  • United Way
  • Local Churches

Keep in mind

If water has been off for more than 10 days, we will have to schedule an appointment to turn your water back on. Have questions? Give us a call. You can find our number in the contact us section of this page.

Paper Form

Pay your balance

When water is turned off for non-payment, the full balance must be paid to restore services. It is best to make your payment in person.  Making your payment in person is the quickest way to have your water restored. We accept cash, check, money order, Visa, MasterCard, Discover, and American Express.

Need helping paying your balance

Here are a few places that may provide assistance:

  • Kent County Department of Human Services (DHS)
  • Kent County Community Action Agency (Formerly ACSET)
  • United Way
  • Local Churches

Keep in mind

If water has been off for more than 10 days, we will have to schedule an appointment to turn your water back on. Have questions? Give us a call. You can find our number in the contact us section of this page.

Phone

Pay your balance

When water is turned off for non-payment, the full balance must be paid to restore services. It is best to make your payment in person.  Making your payment in person is the quickest way to have your water restored. We accept cash, check, money order, Visa, MasterCard, Discover, and American Express.

Need helping paying your balance

Here are a few places that may provide assistance:

  • Kent County Department of Human Services (DHS)
  • Kent County Community Action Agency (Formerly ACSET)
  • United Way
  • Local Churches

Keep in mind

If water has been off for more than 10 days, we will have to schedule an appointment to turn your water back on. Have questions? Give us a call. You can find our number in the contact us section of this page.

In Person

Pay your balance

When water is turned off for non-payment, the full balance must be paid to restore services. It is best to make your payment in person.  Making your payment in person is the quickest way to have your water restored. We accept cash, check, money order, Visa, MasterCard, Discover, and American Express.

Need helping paying your balance

Here are a few places that may provide assistance:

  • Kent County Department of Human Services (DHS)
  • Kent County Community Action Agency (Formerly ACSET)
  • United Way
  • Local Churches

Keep in mind

If water has been off for more than 10 days, we will have to schedule an appointment to turn your water back on. Have questions? Give us a call. You can find our number in the contact us section of this page.