Visitors to all City buildings are required to wear a face covering if not vaccinated.COVID-19 | Department Service Delivery | Community Resources | Business Resources
Are you a contractor or homeowner doing building, electrical, mechanical, or plumbing work that's ready for an inspection? You'll need to have a permit for the work to request an inspection.
All building and trade inspections (with the exception of those performed by the Fire Department) may be scheduled online. If you're not listed as a contact on the permit record, please submit this form so that you can have access to online scheduling. For more information about scheduling inspections online, check out our Online Inspection Scheduling Tutorial Video.
To request an inspection by the Fire Department, please call 616-456-3818.
Log in to Citizen Access. All of your permits will be listed in the Permits tab. If you don't see a list of permits, contact us to check that your license is connected. Give us a call at the number listed in the Contact Us section of this page.
From your list of permits, click on the blue Record Number link for the one you want to schedule. Keep in mind that only permits we've issued can have an inspection scheduled.
Once the permit you want to schedule loads, click on the Record Info button. Then click Inspections to get to the request screen. Click the Schedule or Request an Inspection link to schedule an inspection
The inspection type options vary based on the type of permit. Click the one you'd like to schedule then click Continue.
Pick the day and time block that works best for you. Available time blocks are morning (8:30 AM - 12:00 PM) and afternoon (12:30 PM - 3:00 PM). Then click Continue.
Enter your first name, last name, and phone number. If you'd rather you can use the Select an existing contact option instead.
Before you finish scheduling your inspection, the inspector will need a few details about accessing the site and the work being inspected. Click the Include Additional Notes link to open the text box. Make sure to include the following information:
Click Finish. Now your inspection is scheduled!
You can give us a call at the number listed in the Contact Us section of this page. We're happy to help you schedule an inspection!
To schedule a building or trade inspection, please give us a call at the number listed in the Contact Us section of this page. We're happy to help you schedule an inspection! To schedule an inspection performed by the Fire Department, please call 616-456-3818.
You may visit our office to schedule an inspection. We're located at the address listed in the Contact Us section of this page.
Citizen Access is the City’s online permit portal where customers can submit permit applications, upload digital plans, and schedule building and trade inspections online.
Visit Citizen Access
Create a Citizen Access Account