To schedule a building or trade inspection by text, text Start to 844-200-2417.
You will then receive a text asking if you would like to schedule, reschedule, cancel an inspection, or get inspection results. To schedule a new inspection, respond Schedule. You will then need to enter your permit number - make sure to include all letters, numbers, and dashes (ex. BC-ELEC-2022-9901).
From SelecTXT, you will receive an address linked with the permit number you entered, and a question asking which type of inspection you would like to schedule. Each inspection type is given a 3-digit inspection type code, one of which you will need to send to SelecTXT.
For a list of 3-digit inspection codes, you can either reply List or look online by opening the PDF document here.
After responding with the 3-digit inspection code, SelecTXT will ask which day you would like this inspection to take place. You can choose a weekday, such as Monday, a specific date (mm/dd), or the next available time. SelecTXT will ask when you would like the inspection, during the AM, PM, or at any time. From there, you will receive a reply stating the date/time of the inspection.
If all is correct, reply Confirm. It will then ask you to leave a comment for the inspector. After providing a comment, reply Yes to approve comment and finish the inspection. When you reply Yes, you will receive a confirmation number. Reply End to finish your session. Your inspection is now scheduled!
Call us for instructions
To schedule a building or trade inspection, please call 311 or 616-456-3000.
Alternatively, feel free to give our automated scheduling system a call at 616-828-0115 and follow the prompts. You will need your permit number as well as an inspection code. A list of 3-digit inspection codes can be found under the Related Links side panel of this page.