Would you like to turn your water services back on? You can request this service through our GR311 Customer Service agents.
You can't be eligible for water turn on until you resolve the reasons why your water was cut off. Here are some the common reason we turn off water:
We turn off water when their are outstanding balances on accounts. To access your water account and add funds to your account, click here.
We turn off water when it's determines that you're using more water than usual. It was determine necessary to cut off your water supply.
We turn off water when there's a major water leak issue at your property. The water was turned off to prevent further damages.
We turn off water if our service worker's are unable to get a reading of your water meter when using their touchpad device. This means you need to get your water meter repaired.
Click the Phone tab of this page for instructions.
Have any other questions? You can find our number and address in the Contact Us section of this page.