Report a Missing or Damaged Street Sign

Have you noticed that a street sign is missing, broken or blocked? You're in the right place to report it.


Online

Step 1.Make Sure the Issue is Eligible

We consider it an emergency if regulatory signs are missing or not visible. Call us to report issues with these regulatory signs. You can find our number in the Contact Us section of this page.

If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again to report these emergency sign types:

  • Stop
  • Yield
  • One-way
  • Wrong Way
  • Do Not Enter
  • Railroad Crossing

Step 2.Download the GRCity 311 Mobile App or Report Online

We have an app (and a website) for that. Report this issue by downloading the GRCity 311 app or report the issue online.

Download on iPhone

Download on Android

Report Online

Step 3.Wait to Hear From Us

We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.

Phone Call

Step 1.Make Sure the Issue is Eligible

We consider it an emergency if regulatory signs are missing or not visible. Call us to report issues with these regulatory signs. You can find our number in the Contact Us section of this page.

If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again to report these emergency sign types:

  • Stop
  • Yield
  • One-way
  • Wrong Way
  • Do Not Enter
  • Railroad Crossing

Step 2.Give Us a Call

If it is a non-emergency issues, you may still give us a call Our number is listed in the Contact Us section of this page.

Step 3.Wait to Hear From Us

We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.

In Person

Step 1.Make Sure the Issue is Eligible

We consider it an emergency if regulatory signs are missing or not visible. Call us to report issues with these regulatory signs. You can find our number in the Contact Us section of this page.

If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again to report these emergency sign types:

  • Stop
  • Yield
  • One-way
  • Wrong Way
  • Do Not Enter
  • Railroad Crossing

Step 2.Visit City Hall to Report the Issue

Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.

Step 3.Wait to Hear From Us

We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.