The preliminary water/sewer rate study will be released Nov. 15, 2022. The public comment period starts Nov. 15th and ends Dec. 5th. A copy of the rate study, along with explanatory materials, is filed with the City Clerk’s Office, as well as available online at the link below. Comments can be sent to the City Clerk's office at 300 Monroe Ave. NW, Grand Rapids, MI 49503
View Water and Sewer Rate Study Information
Have you noticed that a street sign is missing, broken or blocked? You're in the right place to report it.
We consider it an emergency if regulatory signs are missing or not visible. Call us to report issues with these regulatory signs. You can find our number in the Contact Us section of this page.
If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again to report these emergency sign types:
We have an app (and a website) for that. Report this issue by downloading the GRCity 311 app or report the issue online.
Download on iPhone
Download on Android
We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.
If it is a non-emergency issues, you may still give us a call Our number is listed in the Contact Us section of this page.
Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.
GRCity 311 app is available in the Apple App Store!
GRCity 311 app is available in the Google Play Store!