Report a Missing or Damaged Street Sign

Have you noticed that a street sign is missing, broken or blocked? You're in the right place to report it.

Online Form

Make sure the issue is eligible

We consider it an emergency if regulatory signs are missing or not visible. Call us to report issues with these regulatory signs. You can find our number in the Contact Us section of this page.

If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again to report these emergency sign types:

  • Stop
  • Yield
  • One-way
  • Wrong Way
  • Do Not Enter
  • Railroad Crossing 

You can report all other, non-regulatory signs in Grand Rapids city limits through the mobile app or website. 

Download the grcity 311 mobile app or report online

We have an app (and a website) for that. Report this issue by downloading the grcity311 app.

Click here to report it online

We'll respond to your request

We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.

Phone

Make sure the issue is eligible

We consider it an emergency if regulatory signs are missing or not visible. Call us to report issues with these regulatory signs. You can find our number in the Contact Us section of this page.

If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again to report these emergency sign types:

  • Stop
  • Yield
  • One-way
  • Wrong Way
  • Do Not Enter
  • Railroad Crossing 

Give us a call

Our number is listed in the Contact Us section of this page.

We'll respond to your request

We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.

In Person

Make sure the issue is eligible

We consider it an emergency if regulatory signs are missing or not visible. Call us to report issues with these regulatory signs. You can find our number in the Contact Us section of this page.

If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again to report these emergency sign types:

  • Stop
  • Yield
  • One-way
  • Wrong Way
  • Do Not Enter
  • Railroad Crossing 

Visit City Hall to report the issue

Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.

We'll respond to your request

We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.