Do you have a complaint about an unused or inoperable vehicle on private property? You can only report vehicles that have been inoperable for more than 7 days. You're in the right place to report this vehicle.
We know it's important to prevent the dangers of inoperable and unused vehicles. Determine whether your complaint is eligible as an inoperable or unused vehicle.
If an inoperable vehicle has been on private property for more than 7 days, you can report your complaint.
We only allow one unused vehicle per property, which needs to be at the back of the property. If more than one has been on private property for more than 7 days, you can report your complaint.
Together, you and your neighbors form a strong community. Working together to resolve an issue can create a stronger block and neighborhood. We’ve put together optional first steps before filing a complaint with us.
This form will take about 5 minutes to complete. You'll be able to save your entry and resume later if you need more time.
We use a third party application called Citizen Access to receive complaints about inoperable or unused vehicles. You can submit a complaint anonymously without logging in, or create an account and log in first to make it easier for you to track the status of the complaint over time.
Haven't used Citizen Access before? Make sure to review how to create an account before starting.
After following the link below, you'll agree to the disclaimer. These are considered exterior violations. All you’ll need is the property address and a description of your complaint.
Submit an Unused or Inoperable Vehicle Complaint in English
We'll start a case after we review and accept your complaint. Then we send a letter to the owner for complaints we enforce. We give the owner 7 days for non-hazardous issues. Our inspectors follow up with an on-site inspection. If timely corrections aren't completed, the process continues. If the complaint is a hazard, our inspectors inspect the condition as soon as possible. You can track this online through Citizen Access.
Check out our enforcement process(PDF, 313KB) for more details.
Want to see what's happening with the complaint you filed? Visit the Citizen Access website:
There's currently no printed version of this form. To file a complaint about an unused or inoperable vehicle, click the other tabs for online, phone and in person options.
Decide which option works best for you and click the corresponding tab for more instructions. Have questions? Give us a call at the phone number listed in the Contact Us section of this page.
We know it's important to prevent the dangers of inoperable and unused vehicles . Determine whether your complaint is eligible as an inoperable or unused vehicle.
Call us at the number listed in the Contact Us section of this page.
To file a complaint in person, visit Code Compliance at the address listed in the Contact Us section of this page.
Create a Citizen Access Account
Housing and Zoning Fee Schedule(PDF, 322KB)
Nuisance Fee Schedule(PDF, 112KB)
Enforcement Process(PDF, 313KB)
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Nuisance Code
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