Most city offices and the yard waste drop off site are closed Monday, September 1st for Labor Day. Refuse, recycle, and yard waste curbside services are delayed one day after the holiday.
Do you have a complaint about a contractor? Is work being done by a contractor without a permit or contractor's license? You can report a complaint about a residential or commercial contractor by visiting our office or giving us a call. See the instructions below.
We currently don't use online forms for complaints about contractors. To file a complaint, you can:
If your complaint is about a residential builder or maintenance and alteration contractor it must be filed within 18 months of completion of the work, occupancy or purchase whichever occurs later.
A complaint may be filed about any other licensed party at any time.
Do you suspect or know of a criminal fraud case? Make sure to file a complaint with the Grand Rapids Police Department.
You can call the non-emergency number for the Police Department at (616) 456-3400.
Unsure about suspected fraud and want more information? Contact the Michigan Bureau of Construction Codes' Enforcement Division at (517) 241-9202.
We currently don't use paper forms for complaints about contractors. To file a complaint, you can:
You can find our number in the Contact Us section of this page. We'll gather all the information needed for you to file a complaint about a contractor over the phone.
We currently don't use printed forms for complaints about contractors. Stop in to the Development Center to speak with a City employee and file a complaint in person. We're located at the address listed in the Contact Us section of this page.