Report a Blinking or Out Traffic Signal

Step 1.Take note of the traffic signal location

We'll ask you for the traffic signal location. It helps to have an address close to the traffic signal.

Step 2.Give us a call

Call 311 or 616-456-3000.

Is this an issue with a red, yellow, or green traffic signal problem? Call us right away -- this is an emergency.

If you're calling after 5:00 pm, we still want to know right away.

Step 3.Listen to the prompts

If you’re calling during business hours Monday – Friday 8 am to 5 pm, stay on the line for the next agent.

If you’re calling outside of business hours, press 2. Wait until you hear lights, signs, and signal emergencies and press 2 again.

Step 4.Report the outage

Let us know about the outage and the traffic signal location.

Step 1.Take note of the traffic signal location

You should include the traffic signal location in your email. It helps to have an address close to the traffic signal.

If this an issue with a red, yellow, or green traffic signal, Call us right away -- this is an emergency. If you are unable to call, move to the next step.

Step 2.Email us

You can also email us at info@grcity.us. Email is not monitored 24 hours/day, so calling us is best for emergencies.