The preliminary water/sewer rate study will be released Nov. 15, 2022. The public comment period starts Nov. 15th and ends Dec. 5th. A copy of the rate study, along with explanatory materials, is filed with the City Clerk’s Office, as well as available online at the link below. Comments can be sent to the City Clerk's office at 300 Monroe Ave. NW, Grand Rapids, MI 49503
View Water and Sewer Rate Study Information
Have you noticed a street light that's out or blinking? You're in the right place to report it.
We'll ask you for the traffic signal location. It helps to have an address close to the traffic signal.
Call 311 or 616-456-3000.
Is this an issue with a red, yellow, or green traffic signal problem? Call us right away -- this is an emergency.
If you're calling after 5:00 pm, we still want to know right away.
If you’re calling during business hours Monday – Friday 8 am to 5 pm, stay on the line for the next agent.
If you’re calling outside of business hours, press 2. Wait until you hear lights, signs, and signal emergencies and press 2 again.
Let us know about the outage and the traffic signal location.
You should include the traffic signal location in your email. It helps to have an address close to the traffic signal.
If this an issue with a red, yellow, or green traffic signal, Call us right away -- this is an emergency. If you are unable to call, move to the next step.
You can also email us at firstname.lastname@example.org. Email is not monitored 24 hours/day, so calling us is best for emergencies.