File an Internal Affairs Complaint

If you have an issue with the way an officer/police department employee handled a specific situation, we want to hear about it. To report an issue, you should contact our Internal Affairs Unit.  We will hear your complaint and investigate it.

In Person

Review the complaint procedure and policy

We've created a guide to help you understand the entire complaint process. The guide is available in an online digital format or a printable paper brochure.

CITIZEN COMPLAINT PROCEDURE GUIDE

Online Guide | PDF Brochure(PDF, 94KB)

Identify the officer(s) or employee(s) involved

There are a few things that will help us to best investigate your complaint.

*Note: you can file a complaint without names or badge numbers. These are preferred but not required.

  • *Employee's or Employees' Names
  • *Employee's or Employees' Badge Numbers
  • Information that can assist identifying the employee
  • Names and Information for Witnesses of the Incident

Prepare a description of your incident

It helps to be as detailed as possible. Any information you can provide will help our investigation. We'll provide a space for this description in the form, but you can attach additional pages if needed. Here's a look at the important details:

Visit our office

We encourage you to make your complaint in person. If you cannot make it to the police department, use the tabs above step 1 to explore other options.

Location

1 Monroe Center NW
Grand Rapids, MI 49503
View Map

Office Hours

Monday - Friday
8:00 am - 5:00 pm

We will help you file a complaint

We'll collect the information from you and file the complaint. For detailed information about the complaint process and the possible outcomes of a complaint, review our Citizen Complaint Procedure Guide.

Online Form

Review the complaint procedure and policy

We've created a guide to help you understand the entire complaint process. The guide is available in an online digital format or a printable paper brochure.

CITIZEN COMPLAINT PROCEDURE GUIDE

Online Guide | PDF Brochure(PDF, 94KB)

Identify the officer(s) or employee(s) involved

There are a few things that will help us to best investigate your complaint.

*Note: you can file a complaint without names or badge numbers. These are preferred but not required.

  • *Employee's or Employees' Names
  • *Employee's or Employees' Badge Numbers
  • Information that can assist identifying the employee
  • Names and Information for Witnesses of the Incident

Prepare a description of your incident

It helps to be as detailed as possible. Any information you can provide will help our investigation. We'll provide a space for this description in the form, but you can attach additional pages if needed. Here's a look at the important details:

File your complaint online

Use our online form to submit your complaint directly to us.

Submit Online

We will help you file a complaint

We'll collect the information from you and file the complaint. For detailed information about the complaint process and the possible outcomes of a complaint, review our Citizen Complaint Procedure Guide.

Paper Form

Review the complaint procedure and policy

We've created a guide to help you understand the entire complaint process. The guide is available in an online digital format or a printable paper brochure.

Citizen Complaint Procedure GUIDE

Online Guide | PDF Brochure(PDF, 94KB)

Identify the officer(s) or employee(s) involved

There are a few things that will help us to best investigate your complaint.

*Note: you can file a complaint without names or badge numbers. These are preferred but not required.

  • *Employee's or Employees' Names
  • *Employee's or Employees' Badge Numbers
  • Information that can assist identifying the employee
  • Names and Information for Witnesses of the Incident

Prepare a description of your incident

It helps to be as detailed as possible. Any information you can provide will help our investigation. We'll provide a space for this description in the form, but you can attach additional pages if needed. Here's a look at the important details:

Fill out the complaint form

Download and complete the complaint form.

Download in English(PDF, 961KB)

Submit the completed form to us

You have several options for returning your completed complaint form.

Email

Save or scan your completed form and email it to the Internal Affairs Unit.

Mail

Send your completed form to us by mail.

Internal Affairs Unit
Grand Rapids Police Department
1 Monroe Center NW
Grand Rapids, MI 49503
View Map

Fax

Fax your completed form to 616-456-3282

We will help you file a complaint

We'll collect the information from you and file the complaint. For detailed information about the complaint process and the possible outcomes of a complaint, review our Citizen Complaint Procedure Guide.

Phone

Review the complaint procedure and policy

We've created a guide to help you understand the entire complaint process. The guide is available in an online digital format or a printable paper brochure.

CITIZEN COMPLAINT PROCEDURE GUIDE

Online Guide | PDF Brochure(PDF, 94KB)

Identify the officer(s) or employee(s) involved

There are a few things that will help us to best investigate your complaint.

*Note: you can file a complaint without names or badge numbers. These are preferred but not required.

  • *Employee's or Employees' Names
  • *Employee's or Employees' Badge Numbers
  • Information that can assist identifying the employee
  • Names and Information for Witnesses of the Incident

Prepare a description of your incident

It helps to be as detailed as possible. Any information you can provide will help our investigation. We'll provide a space for this description in the form, but you can attach additional pages if needed. Here's a look at the important details:

Make sure our office is open

OFFICE HOURS

Monday - Friday
8:00 am - 5:00 pm

Call us to file your complaint

Call us at 616-456-3480. We'll help you file your complaint.