If you have an issue with the way an officer/police department employee handled a specific situation, we want to hear about it. To report an issue, you should contact our Internal Affairs Unit. We will hear your complaint and investigate it.
We've created a guide to help you understand the entire complaint process. The guide is available in an online digital format or a printable paper brochure.
Online Guide
English(PDF, 152KB) I Spanish(PDF, 75KB)
There are a few things that will help us to best investigate your complaint.
*Note: you can file a complaint without names or badge numbers. These are preferred but not required.
It helps to be as detailed as possible. Any information you can provide will help our investigation. We'll provide a space for this description in the form, but you can attach additional pages if needed. Here's a look at the important details:
We encourage you to make your complaint in person. If you cannot make it to the police department, use the tabs above step 1 to explore other options.
1 Monroe Center NW Grand Rapids, MI 49503 View Map
Monday - Friday 8:00 am - 5:00 pm
We'll collect the information from you and file the complaint. For detailed information about the complaint process and the possible outcomes of a complaint, review our Citizen Complaint Procedure Guide.
Use our online form to submit your complaint directly to us.
Submit Online
Download and complete the complaint form.
Download in English(PDF, 961KB)
You have several options for returning your completed complaint form.
Save or scan your completed form and email it to the Internal Affairs Unit.
Send your completed form to us by mail.
Internal Affairs Unit Grand Rapids Police Department 1 Monroe Center NW Grand Rapids, MI 49503 View Map
Fax your completed form to 616-456-3282
Call us at 616-456-3480. We'll help you file your complaint.
Citizen Complaint Procedure Guide
Commission Policy