End Water Service

Did you recently sell your home or move to a new location? If you need to end your residential water or sewer service, we can help.

This form only applies to residential properties. You'll need to call us if you need to end water service for any of these situations:

  • Commercial properties
  • Plumbing repairs
  • Temporarily for seasonal reasons

Online Form

Check your eligibility

The property owner or an authorized property manager has to make any account changes. If you are renting, you should contact your landlord to discuss removing services from your name. If you've contacted your landlord and are still having trouble, give us a call and we may be able to help.

Gather your information 

Here is what you need to close your account:

  • Proof of the property sale. You can submit a copy of your deed or settlement statement as long as it includes the date of the sale and both the buyer and seller's names. If you don't have these documents, check with your realtor.
  • A time-stamped digital meter read image, if you do not want your final read estimated. We can also provide an actual read by our staff for a fee.

 Reminder: 

  • Regardless of the name on the account, charges for water and sewer services remain with the property. If left unpaid, the charges will be added to the property owner's property taxes (a lien will be placed on the property). Click here for more information on Michigan's lien law.

Review the Rules and Regulations

Make sure you take a look at the City of Grand Rapids Water Systems Rules and Regulations for any lingering questions or clarifications needed.

Complete the online form

Complete the form in English

We'll review your form

Expect to hear from us within 7-10 business days, either with confirmation that your account is closed, or to request more information.

Paper Form

We don't accept printed applications for this service

You can visit our office if you need help completing the online form. You can find our address in the Contact Us section of this page. We're happy to help you submit your documents to end your water/sewer service.

Phone

Check your eligibility

The property owner or an authorized property manager has to make any account changes. If you are renting, you should contact your landlord to discuss removing services from your name. If you've contacted your landlord and are still having trouble, give us a call and we may be able to help.

Gather your information 

Here is what you need to close your account:

  • Proof of the property sale. You can submit a copy of your deed or settlement statement as long as it includes the date of the sale and both the buyer and seller's names. If you don't have these documents, check with your realtor.
  • A time-stamped digital meter read image, if you do not want your final read estimated. We can also provide an actual read by our staff for a fee.

 Reminder: 

 

  • Regardless of the name on the account, charges for water and sewer services remain with the property. If left unpaid, the charges will be added to the property owner's property taxes (a lien will be placed on the property). Click here for more information on Michigan's lien law.

 

Review the Rules and Regulations

Make sure you take a look at the City of Grand Rapids Water Systems Rules and Regulations for any lingering questions or clarifications needed.

Call us to complete the form

Call us at the number listed in the Contact Us section for help completing the End Water Service form.

In Person

Check your eligibility

The property owner or an authorized property manager has to make any account changes. If you are renting, you should contact your landlord to discuss removing services from your name. If you've contacted your landlord and are still having trouble, give us a call and we may be able to help.

Gather your information 

Here is what you need to close your account:

  • Proof of the property sale. You can submit a copy of your deed or settlement statement as long as it includes the date of the sale and both the buyer and seller's names. If you don't have these documents, check with your realtor.
  • A time-stamped digital meter read image, if you do not want your final read estimated. We can also provide an actual read by our staff for a fee.

     

 Reminder: 

  • Regardless of the name on the account, charges for water and sewer services remain with the property. If left unpaid, the charges will be added to the property owner's property taxes (a lien will be placed on the property). Click here for more information on Michigan's lien law.

 

Review the Rules and Regulations

Make sure you take a look at the City of Grand Rapids Water Systems Rules and Regulations for any lingering questions or clarifications needed.

Visit our office

Stop by our office with your closing documents and we'll submit them for you. Our address is listed in the Contact Us section.