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City offices are closed on Monday, January 18, for Martin Luther King Jr day. Refuse and recycle services are not delayed.
Appointments are required to access services in person, with the exception of the City's Customer Service Center on the Monroe level of City Hall. Visitors to all City buildings are required to follow health guidelines and wear a face covering.COVID-19 | Service Delivery Changes | Meeting Notices
YANA stands for "You Are Not Alone." Volunteers visit elderly seniors who are shut-in or do not have family or friends to check in on them.
The volunteer YANA Program was designed as a visitation program. The Volunteers will visit elderly senior citizens who are shut-in and do not have family members or friends that check on them.
A volunteer will visit the senior citizen for a two-hour period, between 8:00 am and 2:00 pm. The Volunteers can make one or two visits per week, Monday through Friday, and the visit can last for as little as 5-10 minutes.
The Volunteers are all 18 years of age or older, and are dressed in an identifiable uniform and drive City of Grand Rapids vehicles that are identified with "NEIGHBORHOOD SERVICES" on the sides.
An emergency contact is listed on the application form so that if the Volunteers find something amiss, they can contact the person whom the shut-in wants contacted.
We'll ask for some info about the senior citizen and an emergency contact.
We'll assign a volunteer to visit the senior citizen.
Download in English(PDF, 517KB)
We'll review your application and work to schedule a volunteer.
Grand Rapids Police Department
Community Engagement Unit
1 Monroe Center St NW
Grand Rapids, MI 49503
The shut-in is given a two-hour period, between 8:00 AM and 2:00 PM, in which to expect a visit. The Volunteers can make one or two visits per week, Monday through Friday, and the visit can last for as little as 5-10 minutes. The Volunteers are all 18 years of age or older, and are dressed in an identifiable uniform and drive City of Grand Rapids vehicles that are identified with "NEIGHBORHOOD SERVICES" on the sides.
To apply for a YANA referral, contact the Grand Rapids Police Department Community Engagement Unit at (616) 456-3301
Ask to apply for a "You Are Not Alone" check at the front desk. We'll get you an application.
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
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