Are you constructing a new building? Need to add a new connection or increase the size of an existing connection to the public water supply? You'll need to apply for a Water-Sewer Connection Permit.
We use a third party application called Citizen Access for our Water-Sewer Connection Permit applications. If you've never used Citizen Access, we recommend that you review how to create an account before starting your application.
This application will take about 20 minutes once you've gathered the required information identified in the steps below.
Login to Citizen Access and choose the Water-Sewer Applications category.
Apply online for a Water-Sewer Connection Permit
Expect to hear from us within 1-2 business days. We'll email you to confirm receipt of your application. Keep in mind that you might need to revise your application or attachments if we notice any missing or incorrect information.
When your application is approved, we'll notify you of the fee amount. You'll be able to login to Citizen Access and pay with your credit/debit card. We accept Visa, MasterCard and Discover for online payments.
Download, print, and fill out the application.
Download the Water-Sewer Connection Permit
We accept Water-Sewer Connection Permits by mail or in person from contractors. Property owners applying for a permit need to return their completed applications in person. We don't accept emailed or faxed applications.
When your application is approved, we'll notify you of the fee amount. For mailed payments, we accept check or money order. For in person payments, we accept cash, check or money order, and Visa, MasterCard, and Discover.
You can find our number in the Contact Us section of this page. We'll get you all the information you need to apply for your Water-Sewer Connection Permit. We don't take applications over the phone, but we'll make sure you have everything you need to get your application approved.
You'll find our address in the Contact Us section of this page.
You can download and print the application beforehand if you want. Otherwise, we'll get you a copy when you come in.
When your application is approved, we'll notify you of the fee amount. For in person payments, we accept cash, check or money order, and Visa, MasterCard, and Discover.
How to use Citizen Access
Planning and Permits for Home Renovation Projects
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
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