Apply for a Water-Sewer Connection Permit

Are you constructing a new building? Need to add a new connection or increase the size of an existing connection to the public water supply? You'll need to apply for a Water-Sewer Connection Permit.

Online Form

Create a Citizen Access account

We use a third party application called Citizen Access for our Water-Sewer Connection Permit applications.  If you've never used Citizen Access, we recommend that you review how to create an account before starting your application.

Make sure you have time to apply

This application will take about 20 minutes once you've gathered the required information identified in the steps below.

Make sure you have all the required information

  • Identify the total number of units (buildings, apartments, business suites, etc.) to be connected in each use category (residential/commercial/industrial)
  • Identify the total number of each fixture type to be connected. Separate totals are required for private vs. public areas. Private fixtures are described as fixtures in residences and private rooms and public fixtures are fixtures for general public use.
  • A digital/scanned site plan is required for new buildings or changes to multi-building properties. You'll upload this within your online application.

Apply online

Login to Citizen Access and choose the Water-Sewer Applications category.

Apply online for a Water-Sewer Connection Permit

We'll review your application

Expect to hear from us within 1-2 business days. We'll email you to confirm receipt of your application. Keep in mind that you might need to revise your application or attachments if we notice any missing or incorrect information.

Pay your permit fee

When your application is approved, we'll notify you of the fee amount. You'll be able to login to Citizen Access and pay with your credit/debit card. We accept Visa, MasterCard and Discover for online payments.

Paper Form

Make sure you have all the required information

  • Identify the total number of units (buildings, apartments, business suites, etc.) to be connected in each use category (residential/commercial/industrial)
  • Identify the total number of each fixture type to be connected. Separate totals are required for private vs. public areas. Private fixtures are described as fixtures in residences and private rooms and public fixtures are fixtures for general public use.
  • A digital/scanned site plan is required for new buildings or changes to multi-building properties. You'll upload this within your online application.

Complete the application

Download, print, and fill out the application.

Download the Water-Sewer Connection Permit

Mail or bring in your completed application to our office

We accept Water-Sewer Connection Permits by mail or in person from contractors. Property owners applying for a permit need to return their completed applications in person. We don't accept emailed or faxed applications.

We'll review your application

Expect to hear from us within 1-2 business days. We'll email you to confirm receipt of your application. Keep in mind that you might need to revise your application or attachments if we notice any missing or incorrect information.

Pay your permit fee

When your application is approved, we'll notify you of the fee amount. For mailed payments, we accept check or money order. For in person payments, we accept cash, check or money order, and Visa, MasterCard, and Discover.

Phone

Call us for instructions

You can find our number in the Contact Us section of this page. We'll get you all the information you need to apply for your Water-Sewer Connection Permit. We don't take applications over the phone, but we'll make sure you have everything you need to get your application approved.

In Person

Make sure you have all the required information

  • Identify the total number of units (buildings, apartments, business suites, etc.) to be connected in each use category (residential/commercial/industrial)
  • Identify the total number of each fixture type to be connected. Separate totals are required for private vs. public areas. Private fixtures are described as fixtures in residences and private rooms and public fixtures are fixtures for general public use.
  • A digital/scanned site plan is required for new buildings or changes to multi-building properties. You'll upload this within your online application.

Come to our office and fill out an application

You'll find our address in the Contact Us section of this page.

You can download and print the application beforehand if you want. Otherwise, we'll get you a copy when you come in.

Download the Water-Sewer Connection Permit

Mail or bring in your completed application to our office

We accept Water-Sewer Connection Permits by mail or in person from contractors. Property owners applying for a permit need to return their completed applications in person. We don't accept emailed or faxed applications.

We'll review your application

Expect to hear from us within 1-2 business days. We'll email you to confirm receipt of your application. Keep in mind that you might need to revise your application or attachments if we notice any missing or incorrect information.

Pay your permit fee

When your application is approved, we'll notify you of the fee amount. For in person payments, we accept cash, check or money order, and Visa, MasterCard, and Discover.