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Appointments are required to access services in person, with the exception of the City's Customer Service Center on the Monroe level of City Hall. Visitors to all City buildings are required to follow health guidelines and wear a face covering.COVID-19 | Service Delivery Changes | Meeting Notices
Did you get a parking ticket? Make your payment online through GR PayIt or explore your other options.
A couple of notes on GR PayIt :
Make sure to have your parking ticket citation number or your vehicle's license plate number ready. You'll need these to search for your ticket in GR PayIt .
You can pay online with a credit/debit card (Visa, MasterCard, Discover, or American Express) or an eCheck.
Create an account or login to GR PayIt . You'll find your parking ticket and pay it quickly and easily. GR PayIt will find your water bills, refuse account, and property tax balance and help you link those to a single account. You decide when and how much to pay. We'll process your payment with no added fees.
Pay it online
When you make a payment through GR PayIt , your account is credited the following business day by noon. If you make a payment on a holiday, it'll be posted the following business day by noon. Check out the parking ticket payment options to decide which one works best for you.
Make sure to send your payment with your parking ticket payment stub. Write the citation number on the check or money order. Need to find your parking ticket? Search for your ticket in GR PayIt here.
Make your check out to Grand Rapids City Treasurer. Write your license plate number and citation number on the memo line of the check or money order. Keep in mind that it takes 5-7 business days for the US Postal Service to deliver mail to us. Make sure to mail your payment at least 5-7 business days before your payment is due. Check out the parking ticket payment options to decide which one works best for you.
Mail your payment to the Grand Rapids City Treasurer at the address listed in the Contact Us section of this page. Keep in mind that you should never send cash in the mail. Write your citation number and license plate number on your check memo.
Keep in mind that it takes 5-7 business days for the US Postal Service to deliver mail to us. Make sure to mail your payment at least 5-7 business days before your payment is due. We'll process your parking ticket payment as soon as possible. The postmark date is accepted as needed to show that you submitted your payment on time.
The length of time it takes for us to apply your payment varies depending on the day you pay. Review below to find out when you can expect your payment to post.
We Receive Payment on a Weekday
Payment posts Wednesday by noon
Payment posts Thursday by noon
Payment posts Friday by noon
Payment posts Monday by noon
We Receive Payment on a Weekend
Payment posts Tuesday by noon
You can pay by phone with credit/debit card (Visa, MasterCard, or Discover). There are no fees for parking ticket payments over the phone. Check out the parking ticket payment options to decide which one works best for you.
We use a third party called Official Payments to take payments over the phone. Call 1-877-495-0333 and select option 1 to make your payment.
It takes 2 business days for your payment to post to your account. If you make your payment on the weekend or on a holiday the payment will post two business days later.
Make sure to have your parking ticket citation number ready. Need to find your parking ticket? Search for your ticket here.
We accept cash, check, money order, or credit/debit card (Visa, MasterCard, Discover, or American Express). Check out the parking ticket payment options to decide which one works best for you.
Visit us between 8:00 am - 5:00 pm Monday through Friday at City Hall. We're located at 300 Monroe Ave NW. We're closed on weekends and holidays.
You can pay at either of these locations:
Customer Service windows on the Monroe Level
City Treasurer's Office at the address listed in the Contact Us section of this page
Pay in person at City Hall to have your payment immediately posted to your account.
We'll validate 30 minutes of free parking in the Government Center Ramp while you make your payment. We'll give this to you at the counter. We don't validate for metered parking.
Pay when it's convenient for you and drop off your check or money order payment in the dropbox. We empty the dropbox at 8:00 am and process payments within 2 business days. If you drop off your payment after 8:00 am, we'll collect and process it two business days after that.
You can find the dropbox across the street from City Hall at 300 Ottawa Ave NW.
Ottawa is a one-way street heading south and the dropbox will be on your left, the east side of the street.
GR PayIt is available in the Apple App Store!
Download on iPhone
GR PayIt is available in the Google Play Store!
Download on Android
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
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