Need to pay an invoice you received from the City? Explore your payment options for parcel related invoices, NSF fees, Fire false alarms, or judgments.
Follow these instructions to pay an invoice you received from us. This includes the following types of invoices:
BS&A Online is a service we use to let you search and pay for your invoices. We recommend reviewing our Search or Pay Using BS&A guide if you've never used this service.
You can pay online with credit or debit card (Visa, MasterCard, Discover). There is a convenience fee to pay with credit or debit card.
Make sure to send your payment with your payment stub. Write the invoice or reference number on the check or money order.
Make your check out to Grand Rapids City Treasurer. Keep in mind that it takes 5-7 business days for the US Postal Service to deliver mail to us. Make sure to mail your payment at least 5-7 business days before your payment is due.
Mail your payment to the Grand Rapids City Treasurer at the address listed in the Contact Us section of this page. Keep in mind that you should never send cash in the mail. Write the invoice or reference number on your check memo.
Keep in mind that it takes 5-7 business days for the US Postal Service to deliver mail to us. Make sure to mail your payment at least 5-7 business days before your payment is due. We'll process your payment as soon as possible.
You'll need to key in your invoice number. The system will ask for a 10 digit number. If your invoice number is only 8 digits, enter only those 8 digits.
You can pay by phone with credit/debit card (Visa, MasterCard, and Discover). Keep in mind that we charge a 3% fee for payments over the phone.
We use a third party called Official Payments to take payments over the phone. Call 1-877-495-0333 and choose option #6 to make your payment. You'll get a confirmation number at the end of the call.
Make sure you bring your invoice with you to the Treasurer's office.
We accept cash, check, money order and credit/debit cards (Visa, MasterCard, Discover, and American Express) for in person payments. Be prepared to pay a 2.98% convenience fee if you pay with a credit/debit card.
Visit us between 8:00 AM - 5:00 PM Monday through Friday at City Hall. We're closed on weekends and holidays. We're located at the address listed in the Contact Us section of this page.
We'll validate 30 minutes of free parking in the Government Center Ramp while you make your payment. We'll give this to you at the counter. We don't validate for metered parking.
Pay when it's convenient for you and drop off your check or money order payment in the dropbox. We empty the dropbox at 8AM and process payments in 2 business days. If you drop off your payment after 8AM, we'll process it two business days after that. When we collect your payment from the dropbox, we mark it as paid as of the prior business day.
You can find the dropbox across the street from City Hall at 300 Ottawa Ave NW.
Ottawa is a one-way street heading south and the dropbox will be on your left, the east side of the street.
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
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