Was your water turned off for nonpayment? We're not able to turn your water on again until your full balance payment posts to your account. We recommend you pay your full balance in person at City Hall so the payment posts immediately. If you pay online or via mail there'll be a delay from one to several days. Review your payment options below.
Pay Online
All Payment Options and Fees
Pay Online - grpayit
- Payment Methods: Visa, MasterCard, Discover, American Express, eCheck
- Posting Timeframe: By noon the following business day
- Processing Fees: None
Pay Online - grpayit autopay
- Payment Methods: Visa, MasterCard, Discover, American Express, eCheck
- Posting Timeframe: The day before the bill's due date
- Processing Fees: None
Pay by Phone (IVR)
- Payment Methods: Visa, MasterCard, Discover
- Posting Timeframe: 2 business days
- Processing Fees: None
Pay by Mail (USPS)
- Payment Methods: Check or Money Order
- Posting Timeframe: The same business day payment is received in the mail
- Processing Fees: None
Pay by Drop Box
- Payment Methods: Check or Money Order
- Payment Timeframe: The day payment is retrieved from the box
- Processing Fees: None
Pay In Person
- Payment Methods: Cash, Check or Money Order, Visa, MasterCard, Discover, and American Express
- Payment Timeframe: Immediately
- Processing Fees: None
Charges per tip vary depending on your cart size.
- 32 gallon: $3.30
- 64 gallon: $5.50
- 96 gallon: $7.70
Pay Online
All Payment Options and Fees
Pay Online - grpayit
- Payment Methods: Visa, MasterCard, Discover, American Express, eCheck
- Posting Timeframe: By 5 AM the following day
- Processing Fees: None
Pay Online - grpayit autoreload
- Payment Methods: Visa, MasterCard, Discover, American Express, eCheck
- Posting Timeframe: Choose the amount to add to your account when your account balance hits $10 or less
- Processing Fees: None
Pay by Phone (IVR)
- Payment Methods: Visa, MasterCard, Discover
- Posting Timeframe: Immediately
- Processing Fees: None
Pay by Mail (USPS)
- Payment Methods: Check or Money Order
- Posting Timeframe: The same business day payment is received in the mail
- Processing Fees: None
Pay by Drop Box
- Payment Methods: Check or Money Order
- Posting Timeframe: The day payment is received in the box. The box is checked every business day at 8:00 am.
- Processing Fees: None
Pay In Person
- Payment Methods: Cash, Check or Money Order, Visa, MasterCard, Discover, and American Express
- Posting Timeframe: Immediately
- Processing Fees: None
Online Fee
Keep in mind that if you pay online using a credit or debit card the fee is 2.98% of the payment amount.
In Person Fee
If you pay in person using a credit or debit card, the fee is 2.5% of the payment amount with a $1.50 minimum.
Phone FEE
If you pay over the phone using a credit or debit card, the fee is 2.75% of the payment amount with a $1.95 minimum.
Pay Online
All Payment Options and Fees
Pay Online with GR PayIt
- Payment Methods: Visa, MasterCard, Discover, American Express, and eCheck
- Posting Timeframe: By noon the following business day
- Processing Fees: None for eCheck, 2.98% of payment amount for Credit Cards
Pay by Phone (IVR)
- Payment Methods: Visa, MasterCard, Discover
- Posting Timeframe: The next business day
- Processing Fees: 2.75% of the total bill ($1.95 minimum fee on amounts less than $70.91)
Pay by Mail
- Payment Methods: Check or Money Order
- Posting Timeframe: As soon as possible. Postmark dates are accepted as needed to show on-time payment.
- Processing Fees: None
Pay by Drop Box
- Payment Methods: Check or Money Order
- Posting Timeframe: The box is checked every business day at 8:00 am. Taxes are marked as paid as of the prior business day.
- Processing Fees: None
Pay In Person
- Payment Methods: Cash, Check or Money Order, Visa, MasterCard, Discover, and American Express
- Posting Timeframe: Immediately
- Processing Fees: None for Cash, Check or Money Order, 2.5% of payment amount for Credit Cards (with a $1.50 minimum)