Income Tax Payments

Need to make a payment or pay the balance of your City individual income tax? Do it online or explore your other options.

Online

Step 1.Gather your information

You'll need your Social Security Number or City account number to pay online. If you know your City account number or Social Security Number, go to step 2.

Request Your Account Number

If you need to recover your account number, you can request it by email. To request your account number, send the following information to grincometax@grcity.us:

  • Last name
  • Last 4 numbers of your SSN
  • The amount of your City income tax reported on your previous year return

You should receive an email with your account number within 24 hours. If you don't, call the Income Tax department at the number provided in the Contact Us section of this page.

Step 2.Decide how you want to pay

You can pay online with a bank account or a credit or debit card (Visa, MasterCard, or Discover). There's a 3% convenience fee to pay online using credit or debit with a $1.50 minimum.

Step 3.Make your payment

The City allows you to pay your income tax online. Clicking the button below will take you to the payment screen that will allow you to pay using a Bank Account or Credit Card.

Pay Online

Paper Form

Step 1.Gather documentation

Include the bottom portion of your income tax bill when you mail your payment.

Step 2.Prepare your payment

You can pay with check or money order by mail. Make your check out to Grand Rapids City Treasurer. Write your social security number or federal identification number (City account number) and the words Income Tax on your memo line.

Step 3.Mail, email, or fax your payment to us

Send your payment by mail

If you’re expecting a refund

Grand Rapids Income Tax
PO Box 106
Grand Rapids, MI 49501

If you’re not expecting a refund

Grand Rapids Income Tax
PO Box 107
Grand Rapids, MI 49501


Send your payment by email

Single payment

Send an email to grincometax@grcity.us. Make sure to include the following in your email:

  • Your full name
  • Daytime phone number
  • Bank routing number
  • Bank account number
  • Name of your financial institution
  • The type of account (checking or savings)
  • Amount you want to pay
  • Date we should withdraw payment from your account

Recurring Payments

You can also schedule recurring withdrawals from your account. Just complete the Automatic Withdrawal Form(PDF, 78KB) using the link below. Email us the form when you complete it.


Send your payment by fax

Complete one of the forms below and send it with your payment information to the fax number listed in the Contact Us section of this page.

Single payment

You can pay with a credit or debit card with a 3% fee. Just complete the Tax Credit Card Payment Form(PDF, 129KB) using the link below. Otherwise you can pay with a direct withdrawal from your checking or savings account at no charge.

Recurring Payments

You can also schedule recurring withdrawals from your account. Just complete the Automatic Withdrawal Form(PDF, 78KB) using the link below. Email us the form when you complete it.

Phone

Step 1.Prepare your payment

We accept credit/debit cards (Visa, MasterCard, or Discover) for phone payments. Keep in mind that we charge a 3% fee ($1.50 minimum) for payments over the phone.

Step 2.Call to make payment

Call our office at 616-456-3415 to make your payment by phone.

In Person

Step 1.Prepare your payment

Make sure to have your preferred payment with you when you come to City Hall. We accept check, money order, cash, and credit or debit cards (Visa, Master Card, and Discover). 

Step 2.Be prepared for credit/debit card fees

There's a $1.50 minimum credit or debit card payments. If you choose to pay with a card, keep in mind that we charge these fees:

  • Debit card payments under $60: $1.50
  • Credit/debit card payments: 2.5%

Step 3.Check our office hours

Before you head to our office, make sure we're open.

FEBRUARY 24, 2021

The Income Tax Department is now open for in-person appointments and limited walk-in traffic per social distancing guidelines. To make an appointment, or for help with your City of Grand Rapids income tax return, please call 616-456-3415 and select option 0 or email grincometax@grcity.us. Completed returns may be uploaded to the Income Tax Department at grcity.us/incometax. The filing deadline for 2020 City of Grand Rapids income tax returns is April 30th.

UPLOAD YOUR RETURN OR WITHHOLDING FORM

Those who need a payment arrangement or extension of an existing payment arrangement may call 616-456-3415.

Regular Hours

Monday - Friday: 8:00 am - 5:00 pm

Step 4.Visit our office to make your payment

Visit the Income Tax office at City Hall. We're located on the third floor.

Income Tax Department
City Hall, Third Floor
300 Monroe Ave NW
Grand Rapids, MI 49503
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