Income Tax Payments

Need to make a payment or pay the balance of your City individual income tax? Do it online or explore your other options.

Online

Gather your information

You'll need your City account number to pay online. If you don't know your account number you can request it by email. To request your account number, send the following information to grincometax@grcity.us:

  • Last name
  • Last 4 numbers of your SSN
  • The amount of your City income tax reported on your previous year return

You should receive an email with your account number within 24 hours. If you don't, call the Income Tax department at the number provided in the Contact Us section of this page.

Decide your payment option

You can pay online with credit or debit card (Visa, MasterCard, or Discover). There's a 3% convenience fee to pay online.

Make your payment

The City uses a service called Official Payments for you to pay your income tax online. You'll leave this site and go to their secure website by clicking the button below.

Pay Online

Mail, Email, Fax

Gather documentation

Include the bottom portion of your income tax bill when you mail your payment.

Prepare your payment

You can pay with check or money order by mail. Make your check out to Grand Rapids City Treasurer. Write your social security number or federal identification number (City account number) and the words Income Tax on your memo line.

Send your payment by mail

If you’re expecting a refund you will mail your return to:

Grand Rapids Income Tax, PO Box 106, Grand Rapids, MI 49501

If you’re not expecting a refund you will mail your return to:

Grand Rapids Income Tax, PO Box 107, Grand Rapids, MI 49501

Send your payment via email

Single payment 

Send an email to the address listed in the Contact Us section of this page. Make sure to include the following in your email:

  • Your full name
  • Daytime phone number
  • Bank routing number
  • Bank account number
  • Name of your financial institution
  • The type of account (checking or savings)
  • Amount you want to pay
  • Date we should withdraw payment from your account

Recurring payments

You can also schedule recurring withdrawals from your account. Email us the form when you complete it.

Download, print and scan the Automatic Withdrawal Form

Send your payment via fax

Complete one of the forms below and send it with your payment information to the fax number listed in the Contact Us section of this page.

Single payment

You can pay with a credit or debit card with a 3% fee or you can pay with a direct withdrawal from your checking or savings account at no charge.

Download, print and complete the Income Tax Credit Card Payment Form

Recurring payments

Schedule monthly withdrawal payments at no additional charge.

Download, print and complete the Automatic Withdrawal Form

Phone

Prepare your payment

Make sure to have your credit or debit card ready. We accept Visa, MasterCard and Discover. Keep in mind that we charge a 3% fee for payments over the phone.

Call to make payment

We use a third party service called Official Payments to take payments over the phone. Call 1-877-495-0333 and choose option 7 to make your payment.

In Person

Prepare your payment

Make sure to have your preferred payment with you when you come to City Hall. We accept check, money order, cash, and credit or debit cards (Visa, Master Card, and Discover). 

Be prepared for credit/debit card fees

There's a $1.50 minimum credit or debit card payments. If you choose to pay with a card, keep in mind that we charge these fees:

  • Debit card payments under $60: $1.50
  • Credit/debit card payments: 2.5%

Make your payment

Visit the Income Tax office Monday through Friday between 8:00am - 5:00pm at City Hall. We're located on the third floor at the address listed in the Contact Us section of this page.

Extended Hours 

We're extending our hours on select Saturdays this tax season! Here's a look at the extended hours schedule:

  • February 3, 8:00 am - 2:00 pm
  • March 3, 8:00 am - 2:00 pm
  • March 24, 8:00 am - 2:00 pm
  • April 14, 8:00 am - 2:00 pm
  • April 28, 8:00 am - 2:00 pm