Review the presentation to City Commission regarding the City's emergency response, recovery and police reform. Documents & Presentation
City facilities are open. Many departments offer in person services. We encourage use of services online, by phone or by appointment. Digital Commission meetings will continue through the end of July. COVID-19 | Re-Entry Services by Department | Meeting Notices
You respond online, by phone or by mail. Your participation in the census is fast, safe and important to our community. Learn More
Make payments for your Community Development loan. Make a payment online through GR PayIt or explore your other options.
A couple of notes on GR PayIt :
When you make a payment through GR PayIt , the payment goes through the following business day by noon. If you make a payment on a holiday, it'll be posted the following business day by noon. Check out the Community Development loan payment options to decide which one works best for you.
Community Development loan payments are due the 5th day of each month.
You can pay online with credit/debit card (Visa, MasterCard, Discover, and American Express) or eCheck. You can also have your loan amount automatically deducted from your bank account or charged automatically to your credit card.
If you already use GR PayIt for other bills, you can now link your loan account to your user ID.
If you are a new user, you will follow the “Pay It Online” button and follow the process to create a user ID and password. You will then be able to link your account.
Pay It Online
Using GR PayIt, you can schedule automatic monthly payments or schedule one-time payments in advance.
Set up automatic payments in GR PayIt. You can set up monthly or weekly recurring payment which will be deducted from your bank account or charged to your debit/credit card. Making your loan payment using GR PayIt means no added processing fees!
If your check is returned for non-sufficient funds (NSF) you'll be responsible to pay your bank charges and an additional $30 returned fee to the City.
You can make additional principal payments on your loan using GR PayIt using the scheduled payment option. There is no penalty when making additional principal payments on your loan.
Make your check or money order out to Grand Rapids City Treasurer. Write your loan account number on the memo line of the check or money order. Keep in mind that it takes 5-7 business days for the US Postal Service to deliver mail to us. Make sure to mail your payment at least 5-7 business days before your payment is due. Check out the Community Development loan payment options to decide which one works best for you.
Mail your check or money order (with your account number written in the memo line) to Grand Rapids City Treasurer at the address listed in the Contact Us section.
We process payments 2 business days after we receive them in the mail. The only exception is if there's missing information. If we see that you missed some information, we'll call or email you to resolve it and process your payment.
We receive payment on a weekday
12:00AM - 11:59PM
Day your payment is posted
We receive payment on a weekend
Please use GR PayIt for payments using your bank account or debit/credit card.
You can pay in person with cash, check, money order, or credit/debit (Visa, MasterCard, Discover, or American Express). Make checks out to Grand Rapids City Treasurer.
Pay in person at City Hall to have your payment immediately posted to your account. Visit us between 8:00 AM - 5:00 PM Monday through Friday. We're located at 300 Monroe Ave NW on the second floor. We are closed on weekends and holidays.
We'll validate 30 minutes of free parking in the Government Center Ramp while you make your payment. We'll give this to you at the counter. We don't validate for metered parking.
Pay when it's convenient for you and drop off your check or money order payment in the dropbox. We empty the dropbox at 8AM and process payments within 2 business days. If you drop off your payment after 8AM, we'll collect and process it two business days after that.
You can find the dropbox across the street from City Hall at 300 Ottawa Ave NW.
Ottawa is a one-way street heading south and the dropbox will be on your left, the east side of the street.
Here's a payment processing timetable:
12:00AM - 7:59AM
12:00AM - 7:59PM
GR PayIt is available in the Apple App Store!
Download on iPhone
GR PayIt is available in the Google Play Store!
Download on Android
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
View all Services
Vision & Mission