Police Neighborhood Service Areas


The police department is divided into 5 services areas to best serve the community. Each area team is led by a Captain and team of officers assigned to address residents’ needs. We encourage you get to know your team and partner with the officers to improve the safety of your neighborhood.

Use this map to identify which service area you live or work in.


West Side Service Area

Captian Matthew Ostapowicz

Captain Matthew Ostapowicz


Captain Matthew Ostapowicz is a second generation Grand Rapids Police Officer, following in the footsteps of his father, Deputy Police Chief Daniel Ostapowicz.  Captain Ostapowicz graduated from Siena Heights University with a Bachelor of Arts degree in English.  He was hired by the GRPD in 1995 and worked as a Patrol Officer for one year, before being transferred to the Special Response Team for the next five years.  After his promotion to Sergeant in 2001, Captain Ostapowicz worked as a Patrol Supervisor for a short period, before returning to the Special Response Team in 2002.  In 2008, he was assigned to the Internal Affairs Unit, where he worked until June 2011, when he was named Acting Lieutenant and worked as the Watch Commander on Patrol Unit Three.  Captain Ostapowicz was formally promoted to Lieutenant in 2012, and continued in his same position of Watch Commander, until assuming the role of Lieutenant for the Special Response Team in April 2013.  He has worked in that position since that time.  Captain Ostapowicz has held an additional duty assignment as a Use of Force Instructor since 1996, and has received instructor certifications in various less-lethal devices and munitions, chemical agents, and distraction devices.  Additionally, he has been a part of training every recruit class since 1996.  Throughout his tenure with the Department, Captain Ostapowicz has received three Team Performance Awards, an Achievement Award, five Meritorious Unit Citations, and numerous Letters of Recognition.

North End Service Area

Captain Michael Maycroft

Captain Michael Maycroft


Captain Michael Maycroft was born and raised in Muskegon, Michigan.  He graduated from Lake Superior State University with a Bachelor of Science in Criminal Justice-Public Safety and obtained a Master of Science in Criminal Justice Administration from Ferris State University.  He is also a graduate of the FBI National Academy in Quantico, VA, session #272. 

In 1995, Captain Maycroft began his Law Enforcement career as a member of the Norton Shores Police Department.  He continued there until April 1997, when he left to join the GRPD and worked primarily as a second shift Patrol Officer in the South Service Area, as well as being assigned to the Vice Unit for a year and a half.  When promoted in 2005, Captain Maycroft was assigned as a Patrol Sergeant for the North Service Area, and in 2010, he transitioned to the role of Crime Prevention Unit Supervisor and the Community Policing Sergeant for the seven South Service Area Community Police Officers.  Captain Maycroft was promoted to Lieutenant in 2013, after which he became the Commander of the Community Affairs and Crime Prevention Unit, as well as holding an additional assignment as the GRPD Honor Guard Commander.  Captain Maycroft is a Past President of the Gerald R. Ford Metro Lodge #97 (Fraternal Order of Police) and has been the Chairperson for the Annual Kent County Law Enforcement Memorial Service for the last 20 years.  Additional duty assignments have included working as a Background Investigator, serving as a member of the department’s Honor Guard since 2002, and being a Bomb Technician on the Bomb Squad since 2006.  Captain Maycroft was promoted to his current assignment as Commander of the North Service Area in 2015.  During his tenure at the department, Captain Maycroft has received two Team Performance Awards, an Achievement Award, four Meritorious Unit Citations, and a Certificate of Recognition, as well as numerous Letters of Recognition and Commendation.

South Service Area    

Captain Ostapowicz, Mark.png Captain Mark Ostapowicz


Captain Ostapowicz was born and raised in Grand Rapids, and later graduated from Wabash College with a Bachelor of Arts in Psychology.  Captain Ostapowicz began his career with the GRPD in 1992, serving on patrol in the North Service Area.  In 1993 he was assigned to the Vice Unit, which included a one year assignment to the Metropolitan Enforcement Team (MET).  In 1997 he moved to the Special Response Team (SRT) where he served for two years.  In 1999 Captain Ostapowicz was promoted to Sergeant and assigned to the West Service Area.  In 2004 he moved to the Training Unit, until he was made an Acting Lieutenant in November 2005, where he was assigned as a Watch Commander.  In August 2007 he was officially promoted to Lieutenant and has served as a Watch Commander, Detective Unit Commander and Internal Affairs Unit Commander.  Captain Ostapowicz holds additional duty assignments as Commander of the Crisis Negotiation Team (CNT) and coordinator of the Citizen Police Academy, of which he has done for the last 15 years.

Throughout his career, Captain Ostapowicz has been awarded a Team Performance Award, an Achievement Award, eight Meritorious Unit Citations, and several Letters of Recognition.  Captain Ostapowicz and his wife, Melissa, have two children, a daughter (24) and son (22).

Central Service Area

Captain Vincent Reilly

Captain Vincent Reilly


Captain Reilly began his career at the GRPD in 1994. He served as a second shift patrol officer until 1995, when he joined the Neighborhood Patrol Unit (currently the Special Response Team).  He was promoted to Sergeant in 1998, after which time he worked on all three patrol shifts.  In 2005, Captain Reilly was promoted to Lieutenant and served as Watch Commander and then as Administrative Lieutenant of the South and East Service Areas.  He served as the Commander of the Internal Affairs Unit from 2010 until his promotion to Captain in 2015.  He has also held additional duty assignments as an Ethics Instructor, a Defensive Tactics Instructor, and a Field Training Officer for new recruits.  Captain Reilly has received three Meritorious Unit Citations and numerous letters of commendation and recognition.

Captain Reilly is a graduate of the FBI National Academy (session 266) and holds two degrees from Michigan State University; a Bachelor of Arts in Criminal Justice and a Master’s degree in Criminal Justice-Law Enforcement.  He is also a fourth generation Grand Rapidian who attended Catholic Central High School.

East Service Area 

Rogers, Kristen.png

Captain Kristen Rogers


Captain Rogers was born in Milwaukee, WI and raised in Troy, MI.  She graduated from Michigan State University with a Bachelor's degree in Criminal Justice and Sociology.  She joined the GRPD in 1996 and worked patrol in the South and West Service Areas.  She was then assigned to the Detective Unit and served on the General Case Team, the Family Services Team, and the Major Case Team.  In 2012 she was promoted to Sergeant and supervised the Family Services Team.  In March of 2015 she was promoted to Lieutenant and assigned as a Watch Commander.  She served in that role for two years, and then returned to the Detective Unit as the Unit Commander.

Captain Rogers is a graduate of the department's Leadership Institute and coordinates the highly successful "Project Night Lights" for children at Helen DeVos Children's Hospital.  Throughout her career Captain Rogers has been awarded a Lifesaving Medal, three Commendation Awards, two Achievement Awards, two Meritorious Unit Citations, two Certificates of Recognition, and numerous Letters of Recognition.  She was nominated for Police Officer of the Year in 2011 and is the proud mother of two daughters, ages 18 and 15.