Police Neighborhood Service Areas


The police department is divided into five services areas to best serve the community. Each area team is led by a captain and team of sergeants and officers assigned to address residents’ needs. We encourage you get to know your team and partner with the officers to improve the safety of your neighborhood.

Use this map to identify which service area you live or work in.


West Side Service Area

Captain Chad McKersie

Desk Phone: 616-456-3876      Capt.-McKersieChad.jpg

Email: cmckersi@grand-rapids.mi.us

Service Area Message Line: 616-456-4528

Service Area Email: WestServiceArea@grand-rapids.mi.us

For emergencies, call 911




North End Service Area

Captain Michael Maycroft

Captain Michael Maycroft

Desk Phone: 616-456-3412

Email: mmaycrof@grand-rapids.mi.us

Service Area Message Line: 616-456-4526

Service Area Email: NorthServiceArea@grand-rapids.mi.us

For emergencies, call 911




South Service AreaCaptain Williams

Captain Cathy Williams    

Desk Phone: 616-456-4485     

Email: cawillia@grand-rapids.mi.us

Service Area Message Line: 616-456-4527                                                                                                         

Service Area Email: SouthServiceArea@grand-rapids.mi.us

For emergencies, call 911




Central Service Area

Captain Vincent Reilly

Captain Vincent Reilly

Desk Phone: 616-456-3326

Email: vreilly@grand-rapids.mi.us

Service Area Message Line: 616-456-4525

Service Area Email: CentralServiceArea@grand-rapids.mi.us

For emergencies, call 911




East Service Area 

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Captain Terry Dixon

Desk Phone: 616-456-4489

Email: tdixon@grand-rapids.mi.us

Service Area Message Line: 616-456-4524

Service Area Email: EastServiceArea@grand-rapids.mi.us

For emergencies, call 911