Grand Rapids Autonomous Vehicle Initiative #AVGR

AVGR Lexus.png


The Grand Rapids Autonomous Vehicle Initiative (AVGR) pilot is ending on April 29, 2022.

"AVGR service will end on April 29, 2022. Thank you for a great two years, Grand Rapids!" - May Mobility (

If you have questions, please reach out to May Mobility at

The Grand Rapids Autonomous Vehicle Initiative (AVGR) brings four Lexus RX 450h shuttles to downtown streets. A wheelchair accessible vehicle is also available on demand. The shuttles are self-driving. However, they’ll always have an attendant when they’re on our streets. We’ve upgraded to an on-demand service expanding 1 mile square mile of service area capturing a total of 4.21 miles square miles within the city of Grand Rapids. This service requires the May Mobility app to call one of our Lexus RX 450h shuttles or our wheelchair-accessible shuttle (WAM) to pick you up at the nearest pickup location and drop you off at one of our stops closest to your point of interest. You can request a vehicle within the designated area of service by downloading the May Mobility mobile application onto your smartphone, which is available for both Android and iOS devices.

New Hours of Operation

Monday - Friday: 7 am - 7 pm

Saturday & Sunday: No service


  • Effective July 5, 2021 May Mobility will be removing the partition between the Fleet Attendant and rider at all U.S. sites. We will still require that Fleet Attendants and riders wear a face mask in accordance with the Federal Transit Administration's federal mask requirement for transit systems. As the public health guidelines around Covid-19 evolve we will continue to make updates in order to provide the best and safest solution for our riders and Fleet Attendants.
  • The shuttles now feature a partition that splits the cabin into two sections. The area in the front is reserved for the May Mobility fleet attendant who is monitoring the vehicle’s movements and able to take over driving if needed. The passenger area in the rear still features seating for four people but now is limited to carrying one rider at a time or one grouping of riders who are part of the same household or party.
  • grÄ“nlite™, a UV-C light treatment system from Holland, Mich. based GHSP, has been installed in each shuttle and will be used to disinfect the interiors in between each rider or grouping of riders. According to GHSP, a 5-minute dose of grÄ“nlite UV-C is up to 99.9-percent effective in disabling germs and pathogens that cause illness, including human coronavirus.
  • Halosil International’s™ Halo Disinfection System® will be used daily to achieve total surface disinfection of the entire shuttle interior. The HaloFogger®, which is also used in hospital settings, ensures the uniform delivery of an EPA-registered virus, bacteria, and spore-killing solution — utilizing dry-fogging technology to reach all of the crevices and areas beyond the reach of sprays, wipes, and UV lights.
  • The shuttles already featured dual-zone AC systems. The May Mobility team has added MERV 13 filters to each zone that can easily be replaced on a regular basis to further ensure clean air quality in the cabin.

The Route

The May Mobility shuttles are complementing part of the existing DASH West Route with an extension expanding into the Westside neighborhoods providing 4.21 miles of on-demand service. You can request a vehicle within the designated area of service by downloading the May Mobility mobile application onto your smartphone, which is available for both Android and iOS devices.

Utilizing this route connects the city in a thoughtful and intentional way, building a stronger community through mobility and the places that make our city great!


AVGR is free for riders. 

There is limited seating for 5 so it's first come, first served.

Hours of Operation

Monday - Friday: 7 am - 7 pm

Saturday & Sunday: No service

Wait Time

Please be sure to download the May Mobility app to get the most up to date information regarding our current wait time for a vehicle.


Each vehicle will have an attendant. The Autonomous Vehicle Operators are on board to monitor the vehicle and intervene if there should be a need to do so. Additionally, they are present to help answer your questions and provide feedback that helps improve the service.


  •  All children under the age of 12 must be accompanied by an adult 18 years or older.
  •  Babies, toddlers, and young children may only ride if their adult guardian has the appropriate safety seat available
  •  Child Safety Seats are to be provided and properly installed by the guardian of the child.

Safety Seat Requirements


All infants and toddlers should ride in a secure rear-facing car safety seat.


All children who have outgrown the rear-facing weight or height limit for their car safety seat should use a forward-facing car safety seat with a harness.


All children whose weight or height is above the forward-facing limit for their car safety seat should use a belt-positioning booster seat until the vehicle lap and shoulder seat belt fits properly, typically when they have reached 4 feet 9 inches in height and are between 8 and 12 years of age.


When children are old enough and large enough to use the vehicle seat belt alone, they should always use lap and shoulder seat belts for optimal protection.

All children younger than age 13 should be restrained in the rear seats of vehicles for optimal protection.

Get Involved 

  1. Ride the AVGR shuttle 
  2. Share your trip on social media
  3. Tag #AVGR 
  4. Or use #AVGR for all your shuttle sightings

About the Vehicles

An autonomous vehicle can navigate itself without a human. Autonomous vehicles are more commonly known as a self-driving vehicles.

How It Works

May Mobility uses unique technology to collect data from the shuttle each time it is on the road. This improves the shuttle by giving it the ability to “think” on the road and grow smarter.

Why Do We Need Autonomous Vehicles in Grand Rapids?

Understanding how autonomous mobility will operate in our world and how our world will utilize or adapt to autonomous mobility is essential to making these systems accessible to people of all backgrounds and abilities.

Call 855.351.4544 for an accessible AVGR shuttle

Call 855.351.4544 for an on-demand accessible shuttle to pick you up at an AVGR stop.  

Our autonomous shuttles are accessible to more riders

We introduced autonomous shuttles to you in the summer of 2019. Since then, we’ve made a few changes to ensure more people in our community can ride them. The enhancements are:

  •  A wheelchair-accessible shuttle is available on demand
  • Vehicle attendants announce stops along the route when requested. This is to help individuals who have visual or hearing impairments.


There’s limited floor space for bags and carry-on items and there is no trunk for additional storage.

Bike Racks

There are no bike racks on the AVGR vehicles but DASH buses can accommodate bicycles on the front of the buses.

Prohibited Activities

  • Animals - Only certified service animals are allowed on AVGR vehicles
  • Eating and Drinking - There is no eating or drinking allowed on the AVGR vehicles
  • Smoking - There are no tobacco products or vaping, smoking allowed on the AVGR vehicles
  • Alcohol - Alcohol products are not allowed on the AVGR vehicles

Park and Ride 


The Grand Rapids Autonomous Vehicle Initiative is a partnership of organizations that design and build the environments we live, work and move in every day. This pilot program is a partnership between:

City of Grand Rapids

City Logo horizontal no background.png



May Mobility

graphic of May logo


Together, they will operate and monitor autonomous vehicles on the streets of Grand Rapids.

About May Mobility

May Mobility is an Ann Arbor-based company that is:

  • Focusing on safe, reliable and accessible transportation services
  • Improving congestion and converting cities into green, vibrant and livable spaces
  • Measuring success by driving meaningful outcomes in the world