Download the grcity 311 mobile app or report online
We have an app (and a website) for that. Report this issue by downloading the grcity311 app.
Thank you for your patience as we complete a migration of our grandrapidsmi.gov website to our new website platform today, beginning at 11:00 a.m.
Having issues finding something? Our 311 Customer Service team has you covered! Please call 311 or 616.456.3000 during this time.
You can report any potholes within Grand Rapids city limits. When reporting pothole, be as specific as possible (i.e. nearest street address, near the driveway, intersection of Burton St and Eastern Ave, etc.)
The county maintains 28th Street (M-11) and East Beltline (M-37). Report potholes on these streets to the Kent County Road Commission at 616-242-6950.
We have an app (and a website) for that. Report this issue by downloading the grcity311 app.
Our number is listed in the Contact Us section of this page.
Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.
Contact Us
Phone
311 or 616-456-3000
Email
info@grcity.us
Location
Monroe Storefront
300 Monroe Avenue NW
Grand rapids, MI 49503
Online Information
Engage with the City