Download the grcity 311 mobile app or report online
We have an app (and a website) for that. Report this issue by downloading the grcity311 app.
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Most city offices are closed Friday, June 19th for the Juneteenth holiday. Refuse, recycle, and yard waste services are not delayed that day. Our yard waste drop off site at 2001 Butterworth St SW is open its usual hours from 7:30 am to 4:30 pm.
You can report any potholes within Grand Rapids city limits. When reporting pothole, be as specific as possible (i.e. nearest street address, near the driveway, intersection of Burton St and Eastern Ave, etc.)
The county maintains 28th Street (M-11) and East Beltline (M-37). Report potholes on these streets to the Kent County Road Commission at 616-242-6950.
We have an app (and a website) for that. Report this issue by downloading the grcity311 app.
Our number is listed in the Contact Us section of this page.
Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.
Contact Us
Phone
311 or 616-456-3000
Email
info@grcity.us
Location
Monroe Storefront
300 Monroe Avenue NW
Grand rapids, Michigan 49503
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