Living in Grand Rapids
GR311 Customer Service
GR311 offers a convenient single point of contact for requesting services, reporting an issue, and receiving information about City of Grand Rapids services or programs.
Make a payment
Utilize our convenient payment system to pay invoices and bills -- all with a single GR PayIt account!
Paying Taxes in GR
Learn more about taxes due to property owners, business owners, and employees that work within the City of Grand Rapids.
Get a permit
Need a permit for your next project? Permits are needed for any new construction, modifications, and mechanical, plumbing, electrical systems.
Public Safety
At the City of Grand Rapids, public safety is our top priority. We are committed to building a safe, resilient, and inclusive community where everyone feels protected and supported.
Road Construction
Resources and construction guide for you to stay up to date on the latest road construction projects around the City!
Streets and Sidewalks
The City provides regular maintenance of the streets and sidewalks we all enjoy. Our dedicated team responds 24 hours daily to all types of street repair needs.
Voting in GR
Learn about the registration process and find your precinct to vote in the City of Grand Rapids and more!
Waste Services
Do you need someone to take care of your trash, recycling or yard waste needs? You can sign up for these services through the options listed here.
Water and Sewer
Looking to learn more about the City's water system? Have a question about your water bill? We've got you covered.
Online Information
Payment Services
Engage with the City