View Current or Past Water Bills

How to view current or past water bills

We appreciate your patience as we transition to our new printing and customer portal vendor. Bills issued on or before March 27, 2026, are available to view in eServices.

Bills issued after March 27, 2026, are available through our new customer portal, InfoSend.

Step 1

You can find your account number at the top left of your water bill. It's right below the City logo.

If you can't find your account number, give us a call.

Step 2

If you are a new user, select the Enroll button to create an account.

Sign in if you have already registered as a user.

Step 3

If you are a new user, we'll ask for your account number. When adding your account to your profile, enter your account number exactly as it appears, including the "WS" prefix.

If you are an existing user, any account linked to your profile will be on the account overview page. To add additional accounts, select the Add an Account button.

Important: Each account can only be linked to one profile. To remove an account from your profile, please email us at water@grcity.us.