Report a Complaint About a Contractor

1. Keep in mind

If your complaint is about a residential builder or maintenance and alteration contractor it must be filed within 18 months of completion of the work, occupancy or purchase whichever occurs later.

A complaint may be filed about any other licensed party at any time.

2. Reporting criminal fraud

Do you suspect or know of a criminal fraud case? Make sure to file a complaint with the Grand Rapids Police Department. 

You can call the non-emergency number for the Police Department at (616) 456-3400.   

Unsure about suspected fraud and want more information? Contact the Michigan Bureau of Construction Codes' Enforcement Division at (517) 241-9202.

3. Call or visit to file a complaint

You can find our number and address in the Contact Us section of this page. We'll gather all the information needed for you to file a complaint about a contractor over the phone.