Homeowner Responsibility
The property owner’s responsibility begins at the property line after the curb stop (the small valve that serves the property), and continues through the yard to the home, and throughout the home. The City of Grand Rapids is responsible for the service line from the water main to the curb stop, the couplings on either side of the meter within the home, and the meter itself. For new construction projects, the curb box remains the contractor's responsibility until the meter is initially set.
The City of Grand Rapids Water System Rules and Regulations 7.13 Existing Water Service states: Once water service is installed to a property it is considered the Water System’s responsibility to maintain or replace equipment located in the public right-of-way including the water main and curb stop. Maintenance and/or replacement of the water service from the curb stop to the meter setting shall be the responsibility of the owner.