Make a payment
Park and Pay at City Hall
Visit our Monroe Level Storefront between 8:00 AM - 5:00 PM Monday through Friday at City Hall to make payments and settle invoices. Expect the storefront to be closed on weekends and holidays.
We're located at 300 Monroe Ave NW and we'll validate 30 minutes of free parking in the Government Center Ramp while you make your payment. We'll give this to you at the counter.
We do not validate for metered parking. So, make sure to use the Government Center Ramp which sits directly underneath the Grand Rapids City Hall and Kent County Administration buildings.
Need some help?
Our dedicated 311 Customer Service staff are always ready to assist you make a payment. Give them a call for more information and guidance on how to make payments.