Non-Domestic User Survey
Title II-Utilities and Services, Chapter 27, Article 3, Section 2.68(1}&(2} of the City Code requires completion of this survey for all new and existing non-domestic users of the sanitary sewer system.
- All new non-domestic users connecting to, or discharging to, the Publicly Owned Treatment Works (POTW), and all existing non-domestic users connected to, or discharging to, the POTW, shall complete a wastewater discharge survey to establish whether a non-domestic user should be classified as a significant industrial user or require a discharge authorization as defined in Section 2.62 and require a discharge permit. New water account will not be initiated until a complete survey is submitted. In the case of a transfer account, water service will be disconnected if a complete survey is not submitted within ten (10) days of the transfer.
- Non-domestic Users who have previously submitted a survey, as prescribed in this section, are also required to complete a wastewater discharge survey periodically, at a frequency to be determined by the City Manager.
Contact the industrial pretreatment program (IPP) at 616-456-3633 with any questions.
Instructions
Please print legibly. Complete each section, be sure to include contact name and information, NAICS code(s), and sign the survey. A survey is required for each tenant space if the building has multiple occupants.
If you are the building owner or property manager:
Provide the survey to tenant(s) of your building for the occupant space(s) requesting or changing water service, or if this survey was received in the mail. If a tenant space is vacant, complete the survey and write "currently vacant" for question contact the Industrial Pretreatment Program at the number below for additional surveys if needed.
If you are a tenant:
You are required by Chapter 27 of the City Code to complete the survey based on information of your tenant space. The purpose of the survey, as required by the Federal General Pretreatment Regulations, is to determine facility classification and potential permitting, based on the processes that are performed in your facility space.
Failure to return complete survey within 10 days of receipt will result in a fee for water cutoff notice posting.
Failure to return a complete survey within 10 days after water cutoff notice posting will result in water cutoff.
Failure to return a complete survey is a violation of Chapter 27 of the City Code and may result in enforcement action.
