Water System
The City of Grand Rapids is a regional provider of water to municipalities in Kent and Ottawa counties. We serve a population of approximately 280,000. We cover a service area of 137 square miles.
Mission
To protect life and property by providing high-quality water services in an environmentally safe and efficient manner.
Vision
We will be an equitable, engaged partner in water quality and community health that enhances the regional economy while providing a superior customer experience.
Be a Hydrant Hero!
Help keep fire hydrants clear of snow, ice, and overgrown grass.
Each winter, snow-covered hydrants can slow firefighters’ ability to connect to a water source. Those lost seconds spent locating and clearing a hydrant can make a critical difference during an emergency.
By working together, we can help keep our neighborhoods safe.
Protect the Source!
We care about our surface water. That's why we follow federal requirements set out to keep you and our environment safe. Learn more about our Source Water Assessment and Protection Program (SWAP) that assesses all public drinking water sources for the Grand Rapids Water System.
Contact the Grand Rapids Water System
Phone
311 or 616-456-3000
Fax
616-456-4466
Email
water@grcity.us
Location
City Hall
300 Monroe Ave NW
Grand Rapids, MI 49503
