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Privacy Policy

Privacy and Security

Privacy Statement

Thank you for visiting the City of Grand Rapids website. By using the City’s website, you acknowledge and consent to the data practices and disclaimers described in this statement.

The City does not collect statistical or personal data unless you opt in or voluntarily provide it, such as by completing online forms. Information you submit may include your full name, address, phone number, mail address, date of birth, or other contact details. Statistical or personal information will be used or disclosed only for official or authorized purposes and the City shall comply with all applicable laws and regulations regarding statistical and personal data.  The City shall only disclose such personal data as required by law or judicial process or for authorized law enforcement purposes. 

Data Security

The City takes all reasonable measures to protect the information you provide. However, no website or electronic transmission is completely secure. By using this site, you accept the inherent risks associated with online communication.

Copyright & Disclaimer

All content © 2026 City of Grand Rapids, Michigan; all rights reserved. The City of Grand Rapids reserves the right to modify or update any content on this website at any time without prior notice. While we strive to ensure accuracy, the City makes no warranties or representations regarding the quality, content, accuracy, completeness, reliability, or timeliness of the information provided. The City does not assume liability for any damages incurred, directly or indirectly, as a result of the information, graphics, links, and other items contained on this or any other site. Any person or entity that relies on any information obtained from this site does so at their own risk.

Any commercial reuse, transmission, duplication, or distribution of any content or information without the City of Grand Rapid’s express written permission is strictly prohibited.

Any unauthorized attempts to upload information and/or change information on the City of Grand Rapids website or portals are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.

External Links

This site may contain links to external websites independent of or not controlled by the City of Grand Rapids. These links do not constitute an endorsement of any information provided on these sites. The City is providing these links only as a convenience to any visitor and is not endorsing any of the content, policies, or practices of those sites. Once you leave the City’s website, this privacy statement no longer applies, and you are subject to the terms, policies, and security of the external site.

For questions regarding this privacy statement or the City’s website policies only, please contact the City of Grand Rapids Communications Department at communications@grcity.us. For all other questions please contact the City of Grand Rapids by phone at 311 or (616) 456-3000.