Water Meters
Meters
58,000
total in the Water System
Routes
8
across the city
miles a day
7
walked per meter reader
Accounts
75,000
customers served
Good Boys
43
dogs per route
Meter Readers
The Water System employs meter readers who help ensure accurate readings for approximately 58,600 water meters across the city.
Meters are normally read every three months, allowing us to bill our customers quarterly.
Meter Readers drive vehicles clearly marked with the City of Grand Rapids logo. They also wear high-visibility safety vests and carry City of Grand Rapids identification badges.
Your safety is important. If you have any concerns about the identity of a meter reader—or any City of Grand Rapids employee—please call 3-1-1 or 616-456-3000 to verify their identity.
Meters
A water meter is a device that measures the amount of water used on your property. Water meters are typically located in the basement and are connected by a wire to an exterior remote reading device, allowing meter readings to be collected without entering the home.
Got a leak?
Water leaks are one of the most common causes of unexpectedly high water bills. Finding and repairing leaks early can help you save money and conserve water. Check our guide to help you identify and locate leaks.
