Thank you for your patience as we complete a migration of our grandrapidsmi.gov website to our new website platform today, beginning at 11:00 a.m.

 

Having issues finding something? Our 311 Customer Service team has you covered! Please call 311 or 616.456.3000 during this time.

Provide Website Feedback

Communications

We also own and operate a Pole Line and Duct System (PLDS). The PLDS provides service through a network of underground conduits and overhead poles. Communication companies use our conduits to provide service to the City.

City Poles and Duct System

Does your company need access to the City's pole line and duct system? We allow companies to request access so they don't need to dig into the roadway for their own infrastructure. Granting access also eliminates the need for companies to get private utility easements.

We regulate excess capacity in these systems through the Pole Line and Duct System ordinance.

We provide information on our usage through annual rate studies. Check out past rate studies below:

Request Access

Small Cell Wireless Facilities

The City of Grand Rapids, as required by the State of Michigan, must process and issue permits for small cell wireless facilities for uses in public space. The Energy, Lighting & Communications Department oversees this process. Listed below is information about small cell wireless facilities and other resources.

A small cell wireless facility is a radio access point with low radio frequency (RF) power output and range. They are used by telecom providers to meet the growing demand of devices connecting to mobile networks.

Small cell wireless facilities are needed to meet the growing demand of the increasing number of devices and data used by individuals and business to connect to mobile networks.

Wireless service providers place small cell wireless facilities in the public rights-of-ways because these areas usually have fiber optic cable and power, both of which are required for small cell wireless facilities.

 

On a street lighting pole

 

 

On a Utility Pole

 

AP-19-03 Administrative Rules for Small Wireless Facilities

The City of Grand Rapids is required to process and issue permits for uses of public space. Additionally, the City is required by the State of Michigan to verify that all small cell wireless facilities are in compliance with State of Michigan PA365 of 2018. The City is responsible for thousands of street lighting poles throughout the City, which are used by telecom providers to install small cell wireless facilities. Telecom providers must apply for a permit to install a small cell wireless facility on the public rights-of-way and meet the requirements outlined in the Administrative Rules for Small Cell Wireless Facilities. You can find a map of completed installations, approved permits, and pending permits on the Small Cell Wireless Facilities map. Telecom providers estimate that they will have a total of 500 small cell wireless facilities installed by 2024.

Small cell wireless facilities improve cellular data coverage in areas with a weak signal and increase data upload and download speeds. The equipment is small and easy to install on existing utility poles.

You can find more information on our website, including an interactive facilities map and a sign-up form to receive email notifications of new small cell wireless facility locations. You may also contact our Customer Service department if you have more questions. Just dial 3-1-1 (or 616-456-3000) from 8 am to 5 pm, Monday through Friday to speak to a Customer Service Representative.

Contact Us

Phone
311 or 616-456-3000

Email
ELC@grcity.us

Location
Energy, Lighting, and Communications
509 Wealthy St SW
Grand Rapids
49503