City offices are closed on 01/20 for Martin Luther King day. Refuse and recycle services are not delayed.
Need to see or print a water bill? With eServices, you can see all your water bills in one place. You can even sign up for emailed paperless bills.
You can find your account number at the top left of your water bill. It's right below the City logo.
If you can't find your account number, give us a call.
Sign in if you have already registered as a user. If you haven't signed up yet, click the New User button.
Log in to eServices
If you're a new user, we'll ask for your account number.
If you signed in as an existing user, any account linked to your eServices profile will be on the overview page. You can click the Add an Account link to add any other accounts you want to manage.
On the eServices overview page, click the Go Green button next to any account to start paperless billing. After reading the paperless billing information, click Go Green again to confirm. You can go back to paper bills at any time by clicking the Cancel Paperless Billing button.
You can visit our office if you need help signing up through the eServices website. You can find our address in the Contact Us section of this page. We're happy to help you sign up.
You can find our number in the Contact Us section of this page. We'll get you all the information you need to sign up for paperless billing. We can't sign you up over the phone, but we'll make sure you have everything you need to sign up online.
Our address is listed in the Contact Us section.
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
View all Services
Vision & Mission