Non-emergency city offices are closed on Nov. 25 and 26 for the Thanksgiving holiday. Refuse, recycle, and yard waste collection service are delayed one day. Thursday’s collection will be picked up Friday and Friday’s collection will take place Saturday. Our yard waste drop-off site is CLOSED on Thanksgiving day but open on Friday and Saturday from 7:30 AM to 4:30 PM.
Do you or your client need to determine the legal use of a property before purchase? Completing a Property Use Verification form is the best way to determine the legal use of a property.
You will have an opportunity to request a letter and can even upload your own template.
Please note that completion of Property Use Verifications, particularly expedited requests, may be delayed. This is due to temporary service changes related to the Governor’s “Stay Home, Stay Safe” executive order that is in effect through April 30.
We use a third party application called Citizen Access for our Property Use Verification (PUV) forms. If you've never used Citizen Access, we recommend that you review how to create an account before starting your form.
This form will take about 10 minutes once you've gathered the required information identified in the steps below.
Gather the finer details about the property, including:
You may have a time sensitive project that requires quicker delivery. We offer two PUV findings delivery options, regular and expedited. Each option has its own fee amount.
You'll need to enter your credit/debit card information to pay the PUV fee. We accept Visa, MasterCard and Discover.
Login to Citizen Access and choose the Property Use Verification category using the link below.
Apply online in English
Expect to hear from us within 1-2 business days. We'll email you to confirm receipt of your form. Keep in mind that you might need to revise your form or attachments if we notice any missing or incorrect information.
You can visit our office if you need help applying through Citizen Access. You can find our address in the Contact Us section of this page. We're happy to help you fill out an application!
You can find our number in the Contact Us section of this page. We'll get you all the information you need to complete your Property User Verification form. We don't take applications over the phone, but we'll make sure you have everything you need to get your application approved.
You can expect to spend 15 minutes completing the online Property Use Verification (PUV) form, once you have compiled the information and documents listed in the next step.
You will need to pay the PUV form fee with a credit or debit card. We accept Visa, MasterCard, and Discover. We don’t accept American Express.
Visit us at our office at the Development Center between the hours of 7:30 AM and 4:00 PM Monday through Friday.
We will communicate with you by email as we review your form and reach out to you if we have questions.
Your Property Use Verification findings will be delivered to you by email, along with any letters requested in the application.
Create a Citizen Access Account