Non-emergency city offices are closed on Nov. 25 and 26 for the Thanksgiving holiday. Refuse, recycle, and yard waste collection service are delayed one day. Thursday’s collection will be picked up Friday and Friday’s collection will take place Saturday. Our yard waste drop-off site is CLOSED on Thanksgiving day but open on Friday and Saturday from 7:30 AM to 4:30 PM.
Have you noticed that a street sign is missing, broken or blocked? You're in the right place to report it.
We consider it an emergency if regulatory signs are missing or not visible. Call us to report issues with these regulatory signs. You can find our number in the Contact Us section of this page.
If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again to report these emergency sign types:
We have an app (and a website) for that. Report this issue by downloading the GRCity 311 app or report the issue online.
Download on iPhone
Download on Android
We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.
If it is a non-emergency issues, you may still give us a call Our number is listed in the Contact Us section of this page.
Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.
GRCity 311 app is available in the Apple App Store!
GRCity 311 app is available in the Google Play Store!