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Do you have a complaint about tall grass or trash in a yard? Grass or weeds taller than 12 inches or trash in someone’s yard is dangerous. You're in the right place to report this.
We know it's important to prevent the dangers of tall grass and trash. Property owners are responsible for making sure they maintain their lots and yards. You can report a complaint if a property has:
Together, you and your neighbors form a strong community. Working together to resolve an issue can create a stronger block and neighborhood. We’ve put together optional first steps before filing a complaint with us.
This form will take about 5 minutes to complete. You'll be able to save your entry and resume later if you need more time.
We use a third party application called Citizen Access to receive complaints about tall grass and trash in yards. You can submit a complaint anonymously without logging in, or create an account and log in first to make it easier for you to track the status of the complaint over time.
Haven't used Citizen Access before? Make sure to review how to create an account before starting.
After following the link below, you'll agree to the disclaimer. All you’ll need is the property address and a description of your complaint.
Submit a Tall Grass or Trash in Yard Complaint in English
We'll start a case after we review and accept your complaint. Then we send a letter to the owner for complaints we enforce. We give the owner 7 days for non-hazardous issues. Our inspectors follow up with an on-site inspection. If timely corrections aren't completed, the process continues. If the complaint is a hazard, our inspectors inspect the condition as soon as possible. You can track this online through Citizen Access.
Check out our enforcement process(PDF, 221KB) for more details.
Want to see what's happening with the complaint you filed? Visit the Citizen Access website:
There's currently no printed version of this form. To file a complaint about all grass and trash in yards, click the other tabs for online, phone and in person options.
Decide which option works best for you and click the corresponding tab for more instructions. Have questions? Give us a call at the phone number listed in the Contact Us section of this page.
Try talking with the property owner. If you need help finding the owner of a property, contact the City Assessors' Office online or at (616) 456-3081
Contact your Neighborhood Association to see if they're able to help the owner
Call us at the number listed in the Contact Us section of this page.
To file a complaint in person, visit Code Compliance at the address listed in the Contact Us section of this page.
Create a Citizen Access Account
Housing and Zoning Fee Schedule(PDF, 105KB)
Nuisance Fee Schedule(PDF, 90KB)
Enforcement Process(PDF, 221KB)
Animals (Backyard Chickens)
Building Maintenance Code
Property Maintenance Code (Amendment Only)
Home Safety (Smoke Detectors)
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
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