Published on October 22, 2019
GRAND RAPIDS, Mich. – The City Commission this morning heard a Fiscal Year (FY) 2020 performance management progress update that highlighted successes in the strategic plan’s six priority areas – government excellence, economic prosperity and affordability, engaged and connected community, health and environment, mobility and safe community. The presentation also highlighted the work City departments have done and plan to do around the strategic plan, including metrics, reporting and the budget process.
Here’s a snapshot of some of the City’s accomplishments in the six strategic priority areas:
Economic prosperity and affordability
Engaged and connected community
Health and environment
Read the progress update HERE. Check out the Committee of the Whole presentation HERE.
“We are a values-, vision- and mission-driven organization and we are using the strategic plan intentionally to guide our decisions,” City Manager Mark Washington said. “It’s important we build a sustainable infrastructure for performance management that’s transparent to the community and flexible enough to adapt to changes over time.”
Alison Sutter, the City’s sustainability and performance management officer, said staff were spending the first half of FY2020, which began July 1, aligning their department business plans to the strategic plan, identifying initial data sources for metrics, establishing an online dashboard for key metrics, building a reporting framework and refining the process for ensuring the budget aligns with the strategic plan.
Sutter said the second half of FY2020 would be spent refining business plan alignment, modifying metrics, refining the reporting framework and process and establishing FY2021 priorities so the City Commission could adopt a budget aligned with strategic plan. Following that, she said, staff would provide real-time performance monitoring and reporting on an online dashboard, continue to refine and align the strategic plan-budget process and improve efficiencies through data and systems integration.
“The community will be able to track how we’re doing in the six priority areas,” Sutter said. “This will advance our commitment to transparency and accountability.”
The plan also calls for a mid-November workshop so the City Commission can start planning for FY2021. The workshop will include a budget forecast, discussions on FY2021 priorities and key metrics recommended for an online dashboard and prospective FY2020 midyear budget adjustments.
The workshop is set for 1:30 to 4:30 p.m. Monday, Nov. 18 in the ninth-floor Commission Chambers at City Hall, 300 Monroe Ave. NW. Validated parking is available in the Government Center Ramp off Monroe and Ottawa avenues. The workshop will be livestreamed on the City’s Facebook and YouTube.