Non-emergency city offices are closed on Nov. 25 and 26 for the Thanksgiving holiday. Refuse, recycle, and yard waste collection service are delayed one day. Thursday’s collection will be picked up Friday and Friday’s collection will take place Saturday. Our yard waste drop-off site is CLOSED on Thanksgiving day but open on Friday and Saturday from 7:30 AM to 4:30 PM.
Water leaks can be expensive. You can check for leaks to avoid surprises on your water bill. You'll save money. Bonus: you'll save water, too!
You might need to hire a professional to find and repair a leak. If your leak is severe you might want to turn the water off to prevent damage. Call 311 or 616-456-3000, and we'll help you through that process.
Think you have a leak? Take a look at these common leak types:
Place a few drops of food coloring into the tank after it has filled and quieted, then watch for color to appear in the toilet bowl. If there is a leak, then color should appear within 15-30 minutes. Two common leak sites are at the overflow pipe and the flapper valve. It's usually a cheap fix, but if you aren't comfortable doing the work yourself, you may want to contact a licensed plumber.
Check faucets for leaks at the faucet head and seepage at the base and its connections. A leaking faucet is often the result of a bad rubber washer. If you do not feel comfortable making repairs yourself, you may want to contact a licensed plumber.
It's important to know that the underground service line is the property owner's responsibility. Leaks in underground plumbing can be caused by many different factors but here are a few signs to look for:
Has your water and sewer bill gone up recently? In some cases, we can credit your account if you have a leak.
Request a Water Leak Credit