Police Neighborhood Service Areas


The police department is divided into five services areas to best serve the community. Each area team is led by a Captain and team of officers assigned to address residents’ needs. We encourage you get to know your team and partner with the officers to improve the safety of your neighborhood.

Use this map to identify which service area you live or work in.


West Side Service Area

Captian Matthew Ostapowicz

Captain Geoff Collard

Desk Phone: 616-456-3876

Email: gcollard@grand-rapids.mi.us

Service Area Message Line: 616-456-4528

Service Area Email: WestServiceArea@grand-rapids.mi.us

For emergencies, call 911

Sergeants assigned to the West Service Area:

Sgt. Joe Dailey

Sgt. Alan Ort

Sgt. Nick Calati

Sgt. Michael Sowle


North End Service Area

Captain Michael Maycroft

Captain Michael Maycroft

Desk Phone: 616-456-3412

Email: mmaycrof@grand-rapids.mi.us

Service Area Message Line: 616-456-4526

Service Area Email: NorthServiceArea@grand-rapids.mi.us

For emergencies, call 911

Sergeants assigned to the North Service Area:

Sgt. Tom Bush

Sgt. Phil Nevins

Sgt. Alan Noles

Sgt. Frank Barthel


South Service Area

Capt Bylsma.png Captain John Bylsma

Desk Phone: 616-456-4485

Email: bylsma@grand-rapids.mi.us

Service Area Message Line: 616-456-4527

Service Area Email: SouthServiceArea@grand-rapids.mi.us

For emergencies, call 911

Sergeants assigned to the South Service Area:

Sgt. Mark Konynenbelt

Sgt. Henry McCullough

Sgt. Jeff Dione

Sgt. Chad VanDam


Central Service Area

Captain Vincent Reilly

Captain Vincent Reilly

Desk Phone: 616-456-3326

Email: vreilly@grand-rapids.mi.us

Service Area Message Line: 616-456-4525

Service Area Email: CentralServiceArea@grand-rapids.mi.us

For emergencies, call 911

Sergeants assigned to the Central Service Area:

Sgt. Tim Hoornstra


East Service Area 

Rogers, Kristen.png

Captain Terry Dixon

Desk Phone: 616-456-4489

Email: tdixon@grand-rapids.mi.us

Service Area Message Line: 616-456-4524

Service Area Email: EastServiceArea@grand-rapids.mi.us

For emergencies, call 911

Sergeants assigned to the East Service Area:

Sgt. Adam Host

Sgt. Tim Johnston

Sgt. Ryan Manser

Sgt. Josh Nolan